- Search
Category: kpo-analytics
Eugene eulogizes about managed governance services
HfS interviews the great bald eagle of sourcing himself, Eugene Kublanov.Read More
Cognizant, Sitel and TCS rock the retail operations Winner’s Circle
HfS unveils Blueprint Report on Retail Operations ServicesRead More
The Digital Transformation Services Blueprint Primer is unveiled: Accenture, Cognizant, IBM, Infosys and TCS are the front runners
HfS has published a Blueprint Primer Report that evaluates this emerging Digital Transformation services landscapeRead More
Accenture makes significant As-a-Service play by bringing together Operations, Cloud and Infrastructure
The services world has already started to change - and those who are only just realizing this may already be too lateRead More
Apple goes all corporate on us
I wanted to draw your attention to HfS' enterprise mobility analyst, Ned May, who focused on the simple fact that this alliance finally gets Apple into the enterprise through the front doorRead More
Capgemini, Accenture, HAVI and Entercoms make up the first-ever Winner’s Circle for Supply Chain BPO
The analyst industry's first ever attempt to flesh out the leading providers in Supply Chain Management BPO ServicesRead More
The new table-stakes: Fixing the Analog Present for a Digital Future
Until our industry takes the painful steps to fix the current legacy it has created, many will likely fail in creating a new era of Digital servicesRead More
Outsourcing and shared services investment intentions at record high as the Integrated Global Services model takes center stage
Simply plastering more and more lipstick on the same old pig is eventually going to fail for many as Integrated Global Services becomes the future model of choiceRead More
Parikh preaches, prophesizes and prognosticates… Part 2
The final part of Phil Fersht interviewing Avasant CEO Kevin ParikhRead More
Can Infovish disrupt the Indian services model and rediscover its mojo?
The Infy old guard make a bold statement to the world by putting the popular tech innovator, Vishal Sikka, in charge of rediscovering that elusive Infosys mojoRead More
