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Category: kpo-analytics
Neural Platform Professor, TCS’ Harrick Vin
TCS' mastermind behind its new Neural Automation system ignio, Professor Harrick Vin, talks to HfS' Phil FershtRead More
Why big consulting needs to buy into BPO to address the As-a-Service Economy
Can we really progress in this era of denial and bullshit? Of course not.... we will see a few bold moves to get ahead of this market, and some may well come from this potential marriage of big consulting and big BPO.Read More
Ready for a reality slap around the face with a wet kipper?
The next HfS Service Buyer Working Summit will be held in Harvard Square, Cambridge MA, 1st-2nd December 2015Read More
The Four Foundations of the As-a-Service Economy, Part I: Getting your Outsourcing and Talent mix right
We're on a train hurtling towards something resembling "As-a-Service" and we need to make sure we stay on itRead More
Implementing Portion Control at CSC
CSC dividing into two new entities, one for US Public Sector contracts and the other for Global Commercial contracts, is a welcome and necessary step.Read More
Less lipstick on the As-a-Service pig please…
Most of our beloved providers want to talk a big game more than having the real chops to prove itRead More
The industry’s first Workday services blueprint: A new breed of As-a-Service providers has disrupted HR delivery forever
The industry's first-ever Blueprint Report looking at Workday ServicesRead More
Robo-Britannia: Is Britain leading the As-a-Service revolution?
When it comes to being first on the bandwagon for experimenting with solutions that can drive out cost and improve productivity, the UK - amazingly after all these years - still leads the wayRead More
Accenture and Cognizant battle it out in Population Health’s Winner’s Circle… with EXL knocking
The new HfS Blueprint 2015 Report, “Population Health and Care Management Business Services“Read More
Tom Reuner rolls up to rev up our research
Tom Reuner Joins HfS Research as Managing Director of IT Outsourcing ResearchRead More
