Category: kpo-analytics

Horses outsourcing predictions for 2009
December 14, 2008 | Phil Fersht
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Smarter and smaller: banks bank on BPO
November 18, 2008 | Phil Fersht
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Can flagging industries be replaced by BPO services?
November 02, 2008 | Phil Fersht
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Why not build a shared services infrastructure to support the banking sector?
October 30, 2008 | Phil Fersht
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Expect a phrenetic Q1’09 for outsourcing activity in the banking sector
October 20, 2008 | Phil Fersht
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Can Obama turn the USA into a competitive sourcing location?
October 13, 2008 | Phil Fersht
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Dispatches from DC: Shift Happens
October 12, 2008 | Phil Fersht
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Is the day of the offshore financial services captive in terminal decline?
October 07, 2008 | Phil Fersht
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A stateless multinational mindset
September 23, 2008 | Phil Fersht
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Dispatches from DC: What’s a mouse son?
September 19, 2008 | Phil Fersht
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