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Category: IT Outsourcing / IT Services
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BPO, SaaS and Cloud: Too many people aren’t seeing the bigger picture
Too many technical folks fail to view the bigger picture when it comes to Cloud. At a tactical level, when you look at solely hardware capacity solutions, it's hard to see beyond how it can impact businesses beyond creaking ITO-only deals. However, you really need to look at the convergence of BPO, SaaS and Cloud in a broader outsourcing context to start to visialize how these three pillars of business delivery can - and are - coming together in a blended outsourcing model.Read More
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Healthcare Reform: The scramble for outsourcing business begins
Whoever said Obama was going to be bad news for the outsourcing business? The outsourcing market has rebounded heavily with the economic recovery and the successful passage of the new Heathcare Reform Bill has both the IT outsourcers and BPOs on red-alert for a barrage of new business oppirtunities. The need for payors to manage their administrative costs has never been as intense as it is now, with the fixed medical loss ratios. Read More
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The New Relentless Economy: How quickly can Cloud blow-up the traditional outsourcing model?
It's clear the future potential of Cloud goes well beyond cost-savings generated by eradicating clunky, inefficient IT infrastructure. Cloud can harness the true benefits of SaaS delivery and BPO can plug the gaps may companies need to have business services delivered in a readily-available "as you need it" model. Look back two years to see how dramatically the climate has shifted and ask yourself "will enterprises hang aroundin this environment, or are we on a relentless spiral for productivity improvement?" Read More
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Are you a New Polymath?
The New Polymath is an enterprise which is comfortable with a wide range of technologies and has learned to package 3,5,10 strands of infotech, cleantech, nanotech, biotech etc into complex new solutions to solve some of the big and small problems we face.Read More
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The new relentless economy: why it’s time to stop being scared
People are scared right now – they feel threatened and are struggling to visualize where their careers are heading, where their organizations are heading, where the economy is heading. But why be scared? Shouldn’t we be filled with hope with this revitalized quest for improvement?Read More
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Is a “private cloud” an oxymoron?
The term "private cloud" is a misleading way of describing hosted services. In fact, it is an oxymoron. It is a term that is used by providers of hosted services in order to hold onto lucrative contracts and prevent the loss of customers to companies that provide public cloud servicesRead More
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What’s that noise? Is it Donald Sutherland… or the delicate sound of thunder?
Cloud's not simply about outsourcing the heavy-duty computing grunt - it's about the delivery of real business services, enabled by the applications needed to support them, and powered by the requisite computing and network infrastructure to host and deliver them. Moreover, Cloud computing represents a crucial next layer of cost-elimination from the corporate infrastucture. While many moons off being actual reality, the seeds have been planted and we see entire industries scurrying to develop applications, datacenters and managed services to support it.Read More
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Why innovation in global business operations is critical for survival
We would argue that achieving innovation in the global support operations of businesses, is often the only lever most firms can pull to remain competitive in this economy. In most cases, it’s not enterprises' products and services that have to change, but the speed and efficiency with which they can adapt to the changing environment, that now provides the competitive edge. Read More
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The sourcerers of Savannah
it's not too late to make the trip to the charming Georgian town of Savannah for next week's Global Sourcing Summit. The Horses will also be present, co-leading session on Cloud Computing Delivery with Mayer-Brown, in addition to hosting an all-star panel entitled "The Future State of the Sourcing Industry: what the future holds, and how on earth we can manage it better"Read More
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We’re letting our research do the talking – see for yourself
Unlike other research entities who stick their stuff behind a paywall, we've decided the proof is in the pudding, because we want people to actually read our stuff and call us up. So as a gesture of thanks for all the support we've received during our first month on the job, we're giving away three pieces of our latest research to give you an idea of what we're all about.Read More
