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Category: IT Outsourcing / IT Services
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The great outsourcing sham redux
So we managed to whip up a tidal wave of emotion and opinion when we made the call that the "outsourcing industry", in its current state is, quite frankly, a sham. When over 30,000 people read something, there's a reason why... so let's drill down into what this all meansRead More
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Why today’s outsourcing industry is a sham
When God created "outsourcing", she/he/it clearly had a sense of humor. How do you encourage people who offloaded a chunk of their low-end processes offshore to get together and form an "industry"? "Outsourcing" is broken terminology and isn't a real industry. Read More
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Negotiations and the deals we make: the Good, the Bad, and the Ugly
Here is the good, bad, and ugly of recent deals where we've coached clientsRead More
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Have some industry events reached their stagnation point?
After attending the 2011 and 2012 World Summits hosted by the International Association of Outsourcing Professionals (IAOP), we were left with a feeling that event organizers were ignoring the opportunity to assemble top-notch thought leadership to drive community discussion.Read More
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In case you missed today’s webcast on Business Platforms, here’s the re-run
Thanks to Robert McNeill (HfS), Shawn Riegsecker (Centro Media), Paul Roehrig (Cognizant) and Bob Law (HP) for an excellent discussion today on Business Platforms. Here's the re-run:Read More
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Source to stay?
The days of enterprise buyers dropping millions to view providers strut the catwalk and have their contracts hammered out by some baseball-bat wielding former ITO salesman are rapidly fading into the past. That ship has, thankfully, sailed. However, a new ship is now dropping anchor in the sourcing harbor...Read More
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Which industries are more inclined to outsourcing versus shared services?
Secular changes to industry environments are crystallizing options for businesses and driving more radical and actionable behaviors from executives under pressure to deliver continual productivity improvements. The radical impact outsourcing can potentially have on business performance is clearly becoming more attractive to those businesses in the throes of tackling fundamental challenges and opportunities to their business environments.Read More
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Outsource your sales performance management on a genuine Business Platform model? Indeed you can!
We caught up Mark Stiffler the founder and CEO of Synygy recently to get his take on what Business Platforms mean to his company and ask him about some of the shifts that are occurring in the market. Read More
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Are YOU ready to re-define sourcing? Then join the biggest and baddest bevy of buyers in NYC this April
After one year, our elite peer group of sourcing buyers has doubled in size - making this our biggest, baddest and most discussion-rich meeting to date. Read More
