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Category: IT Outsourcing / IT Services
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Bring it on! ISG takes aim at Gartner
ISG analyst Stanton Jones points a nuclear missile at the credibility of Gartner's recent Magic Quadrant for Managed HostingRead More
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Steering India’s services juggernaut in a Chevy Volt at 108 mpg
Phil Fersht interviews Basab Pradan and Gaurav Rastogi on their new book "Offshore: India’s Services Juggernaut"Read More
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And then there were six… meet the sourcing savants on the seventeenth
ver wondered what would happen if you brought the six most prominent IT and business services savants together for a one-hour debate on the future of the sourcing and services world? Well, wonder no more as this becomes a reality on 17th May at 12pm EST, 5pm GMTRead More
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“The best sourcing discussion that’s ever taken place. Period”
This was the ringing endorsement that came out of this week's "HfS 50 Sourcing Executive Council Blue Print Sessions" in New York City. Two days, 40 buyers representing $5bn of outsourcing spend, together for a whole day and a half, then greeted by six providers to engage in one of the most revealing, pure and pivotal discussions ever on where the sourcing and services industry is headed. Read More
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Providers: Stop giving Deb Kops a headache and sort out your websites
It bollixes me that the best thing to hit outsourcing marketing since offshore locations is the advent of the website — inexpensive, flexible, interactive, data-rich, with worldwide reach, and offering the potential for clear differentiation. Yet why are outsourcing providers’ websites such an abysmal lot when, for many, they are buyers’ first introduction to a provider? Read More
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Why did iGATE erase the Patni name?
While you can understand Xerox preferring their more famous and recognized brand to ACS, and the procurement guys simply wanted to sounder sexier, it's curious why iGate would drop the famous Patni brand barely a year after its mergerRead More
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Poole’s Patter, Part III: Why do so many companies get SO hung up on technology decisions?
I’ve never understood why so many companies get SO hung up on technology decisions and so bought into spending huge sums of money paying consultants to reinvent the same wheel over and over againRead More
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Four reasons why HfS is busting up the traditional analyst model
At HfS, we're breaking the traditional mould of the "industry analyst firm" by doing four "disruptive" thingsRead More
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Flashback kicks the myth of Apple invincibility squarely in the jewels
YOUR APPLE DEVICE MAY NOT BE AS SAFE AS IT APPEARS...Read More
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Merriam-Webster to remove the term Outsourcing for IT and Business Services
Pressure from buyers to create more accurate terminology for what we commonly, but incorrectly, term as "outsourcing" for IT and business processes has spurred dictionary publisher, Merriam-Webster, to remove the term in their next editionRead More
