Category: IT Outsourcing / IT Services
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Is it time to de-social our lives?
I would argue that it's actually time to "de-social" our behavior to regain the effectiveness and quality of our interactions and relationships.Read More
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Dr Charlie airs the BPO potential of East Africa, Part 1
How about exploring an entirely new continent for talent availability that can pull an entirely new lever of efficiency and potential value for your business: East AfricaRead More
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Are you ready for a real Governance Academy?
We've officially launched the HfS Governance Academy; an advanced series of instructor-led online and classroom-based training services designed to help HfS Research's global enterprise clients govern their outsourcing and shared services environments more effectivelyRead More
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Countdown to commodization: Why the Indians need to get on the acquisition trail
The Indian services business is hurtling toward commodotization, and there needs to be a much more radical play from their ambitious leaders to alter the game. Read More
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Welcome to the Six Tenets of Sourcing 2.0 – where a “lights on” approach might just get you fired
Big and clunky is ugly, lean and scalable is the new corporate sexy.Read More
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Replay of “Outsourcing is DEAD! Long Live Outsourcing…”
Click here for the replay & Click here for the slides. Enjoy!Read More
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Just incase you missed all those riveting Visa Reform webinars…
Missed yesterday's record-breaking webinar on the proposed Visa Reform? Or, were you one of the 870 registrants who enjoyed the discussion so much, that you've come back for more? Either way, we have what you're looking for...Read More
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Why the Indian W-I-T-C-H providers have yet to break the IT Services Top Ten
It would be easy to forgive anyone for assuming that the Indian services majors Wipro, Infosys, TCS, Cognizant and HCL (aka the "WITCH" providers) are dominating the global battle for services supremacy, given the hype that surrounds India’s dynamic IT outsourcing economy. However, In spite of their impressive growth over the past ten years, none of the WITCH providers have yet to make the HfS Top 10 of global IT services firms, despite dominating the application development and management businesRead More
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HP and CSC beware: Dell is quietly becoming a major threat to the traditional IT services providers
It is my personal belief that the likes of HP and CSC will be sweating from the oncoming threat from the Austin-based firm's $8.5 billion services arm in the not-too-distant future, not to mention some of the flagging Indian firms struggling to rediscover their mojoes.Read More