Category: IT Outsourcing / IT Services
2014 shared services and outsourcing outlook Part II: Why GBS will not be bullsh*t
While several folks make valid arguments why GBS may be a pipe-dream for their own organization (or some of their clients' organizations), we believe they are missing the big pictureRead More
Industry analysts: a new world order is already coming
The future of analysts is about providing clients the experiences they need to be smarter and more effective at what they do, not selling them something pre-packaged that everyone else already hasRead More
2014 shared services and outsourcing outlook Part I: It’s time for enterprises to stop being really good at irrelevant stuff
In 2014, ambitious operations leaders must begin achieve a certain degree of maturity across their operations before they can really address achieving their desired outcomesRead More
Naomi Bloom: HRO needs to focus on business analyst services, not call center/manual processing
It will be fascinating to see if the larger SIs and/or HRO providers will be able to craft just the right mix of quality and cost-effectiveness to be successful in delivering much smaller, less labor-intensive and more tool-based implementation and post-implementation HR services.Read More
HR in the Cloud: It won’t kill HRO, but it may kill what’s left of dysfunctional HR…
The emergence of more affordable Cloud based solutions is finally - after decades of disarray - making it possible for firms to stop starring into the HR abyss and start getting functional again.Read More
And what a week that was! Relive those Blueprint moments…
Thanks to all of you who made the effort be part of a great December networking escapade in the Big AppleRead More
We are HfS. Yes we are!
As we gather the largest-ever superstar assemblage of sourcing leaders in New York, let's have a look back at how we got here as an industryRead More
You mean outsourcing’s not all about making big corporate profits? Meet Leila Janah…
One person we are very excited to address the Blueprint Sessions next week is Leila Janah, the dynamic Founder and CEO of non-profit social sourcing firm Samasource.Read More
HP and Salesforce team up to go after the zombie enterprise
HP and Salesforce.com have teamed up to provide Salesforce CRM on dedicated “Superpod” HP boxes in an effort to satisfy enterprise clients fearful of having their data situated in the Public Cloud. The partnership is designed to help Salesforce.com gain more traction with large global enterprises and highly regulated industries, while providing HP some Cloud street-cred after years of negative publicity and pride a much-needed fillip to its hardware and CRM services businesses.Read More
Don’t fumble the future…the legendary Bruce Rogow talks to HfS, Part III
And we can bring our superlative discussion with Bruce "hand-brake released" Rogow to a conclusion with one very frightening warning to all technology leaders.... don't fumble the future!Read More