Category: IT Outsourcing / IT Services
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The Foundations of the As-a-Service Economy (Part 2): Avoiding getting burned without a burning platform
Operations are becoming standardized, cloudified and robotized - and if we can't reorient our staff to accept this reality and expand their capability horizons, many will be waiting tables, driving ubers or cutting hair before we know it.Read More
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The biggest threat to outsourcing’s future: Unfocused and unambitious Millennials
If we don't have succession plans to blood the next generation of talent, we'll just become an industry of old fartsRead More
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The Four Foundations of the As-a-Service Economy, Part I: Getting your Outsourcing and Talent mix right
We're on a train hurtling towards something resembling "As-a-Service" and we need to make sure we stay on itRead More
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Implementing Portion Control at CSC
CSC dividing into two new entities, one for US Public Sector contracts and the other for Global Commercial contracts, is a welcome and necessary step.Read More
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Less lipstick on the As-a-Service pig please…
Most of our beloved providers want to talk a big game more than having the real chops to prove itRead More
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The industry’s first Workday services blueprint: A new breed of As-a-Service providers has disrupted HR delivery forever
The industry's first-ever Blueprint Report looking at Workday ServicesRead More
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Robo-Britannia: Is Britain leading the As-a-Service revolution?
When it comes to being first on the bandwagon for experimenting with solutions that can drive out cost and improve productivity, the UK - amazingly after all these years - still leads the wayRead More
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Never doubt an HfS merger prediction! Capgemini really is buying iGATE
As we correctly predicted last week, iGATE and Capgemini have announced their nuptials after finding many areas of common interest to consummate a long-term flourishing relationshipRead More
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#Crazymergerideas – Why IBM should acquire TCS
Service providers need to figure out how to blend the best parts of each other to find their path to the As-a-Service EconomyRead More
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Tom Reuner rolls up to rev up our research
Tom Reuner Joins HfS Research as Managing Director of IT Outsourcing ResearchRead More