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Category: IT Outsourcing / IT Services
Cannibalize or face extinction (if you want to survive in the As-a-Service Economy)
Most service providers are not structured for success..... and the problem lies at the topRead More
The 2015 HfS Global IT Services Top Ten. Here it is.
While the Indian-heritage providers continue to surge, here cometh AmazonRead More
Harman, Tech Mahindra, IBM, Accenture and Atos leading the Internet of Things phenomenon
HfS Research unveils the first industry assessment of service provider performance and potential with IoTRead More
IBM makes a meteoric rise into the HR-as-a-Service big three
Every HR head wants a Workday rollout... and every SI wants a SaaS services acquisitionRead More
Nasscom Wrap: Grasping for digital identity, but needing a dosa reality
I find myself feeling conflicted between excitement and frustration for the future of Indian-centric BPO services.Read More
Why Accenture’s acquisition of Cloud Sherpas is both an offensive and defensive move
As-a-Service has to be all about empowering the client, not the consultantRead More
Long live the freemium analyst model…
Interim results from the 2015/16 Analyst Value Survey, as revealed by influencer guru Duncan ChappleRead More
Weekend Rant: Let’s cut this bullsh*t and have meaningful conversations again (please)
We have to fix our bullsh*t problem, or this industry will fade into irrelevance Read More
Glenn gives us Government-as-a-Service (GaaS)
Glenn Davidson, at Accenture Federal Svs, discusses with HfS how Government-As-a-Service is shaking up public sector operationsRead More
How Robotic Process Automation has become a right dog’s breakfast
The services industry has gone careening up RPA hype creek, powered by advisor and provider-infused methaneRead More
