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Category: IT Outsourcing / IT Services
Catch up on the latest HfS data and forecasting research
An update on the latest HfS market sizing and forecasting, service provider market share researchRead More
The services industry hokey pokey continues as inertia takes hold of many.
Comparison of the market position of the leading service providersRead More
Digitally modernizing legacy businesses with your eyes wide open: Hatch a plan to do it profitably
'As a service' aspires to partner with clients to facilitate digital modernization, how do we cross the chasm from the old to the new?Read More
What it takes to be part of our Top 50 BPO list? or our Top 25 IT Services list?
An FAQ for Service Providers that want to make it onto the HfS Top 10s, Top 25s and Top 50s.Read More
Are you a People Person?
The Importance of Placing People at the Center of all DecisionsRead More
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Workday Services 2016 – The Cloud Juggernaut Rolls On
Enterprises are adopting a clear corporate strategy to move to cloud applicationsRead More
The broader issues behind Brexit send a frightening message to the services industry
This rebellion against the establishment can be clearly mirrored in our enterprises, where similar issues of disenfranchisement are rapidly permeating with 30% of rote services jobs likely to be eliminatedRead More
Digital labor will trim 1.4 million global services jobs by 2021
Low skilled, routine jobs drop 30% as many of these roles get phased out over the next 5 years, resulting in a net loss in the global services industry of 9%, totaling 1.4 million jobs by 2021Read More
Can HPE + CSC dominate the digital underbelly, or has that ship sailed?
These two firms need to be slammed together with an urgency and focus not yet seen in our industryRead More
Accenture, TCS, Wipro, Tech Mahindra and Infosys lead the 2016 Telecom Operations As-a-Service Blueprint
HfS unveils the 2016 service provider performances in telecoms operations servicesRead More
