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Category: IT Outsourcing / IT Services
BPO Market Primer – Watch This Space For the Update in April
We have here the companion primer cover the BPO market for 2015 to 2021Read More
The year of the HfS Infographic begins… in earnest
The IT Services Market Primer 2017Read More
Offshore has become Walmart…as Outsourcing becomes more like Amazon
No one cares much about “offshore” as a strategy anymore - it has become part of the fabric of managing a global operating modelRead More
Meaningless data makes way for PCV: Pointless Crap Visualization…
HfS uncovers more rubbish visuals from analysts that make no senseRead More
The offshore shift left part 2 – Q4 better be good…
Offshore providers continue to shift left as we wait for all the Q4 resultsRead More
Change Management in HR Tech Deployments – Lessons from the Trenches
My preoccupation with change management can be traced back to when I realized that success on HR Technology initiatives was perhaps more a function of the organization being “ready, willing and able” to change (in the form of leveraging new technology)Read More
My personal unfiltered truths about IT Infrastructure Services Providers
Jamie's just going to get all his preconceived opinions out there right now...Read More
Making sense of Infrastructure Services
Hybrid IT infrastructure needs to consider end to end servicesRead More
Getting The “A” Team From Your Provider – Or, More Realistically, Getting The Team You Deserve
Delivery problems aren't always because of lacking provider capabilitiesRead More
As-a-Service takes a really big wet bite out of traditional IT Infra Management Services
As-a-Services Takes a Big Wet Bite Out of Traditional IT Services MarketRead More
