Category: HR Strategy
What type of employee are you?
Go on - dare you to be honest =) Read More
Why 77% of the C-Suite really want provider-replacement therapy
Now is time for the C-Suite to step back in to broker that next wave of services transformationRead More
Three very handsome CEOs take on three advisors… only on HfS
This February, three CEOs bake-off against three of the industry's finest advisors in an unvarnished, unsponsored shootout of futuristic debate on the future of BPO.Read More
HfS announces expansion plans for 2016 across our analyst and commercial operations
HfS Research, the leading analyst authority, has announced major additions to its worldwide research analyst and commercial operations as it continues its stellar growth performanceRead More
50% of Buyers are change imposters, so avoid them if you can!
You must weed out the change imposters if you don't want to go down with themRead More
The discussion thread that defines us? Traumatic 2016… Survive the race to the bottom!
2016 is the year that will separate the service dinosaurs from the savvy cannibalizersRead More
10 issues defining the services industry in 2016
The HfS analyst team demands 10 big things the services industry needs to address in 2016Read More
HfS is back in Cambridge University for another no-cheese bake off of services leaders
This promises to be another UK style "throw the kitchen sink at everything crappy about our service industry"Read More
80% of outsourcing relationships fail to deliver collaborative value… so what can we do?
Too many of today's services relationships are just not set up to be collaborative venturesRead More
Save the dates for our 2016 HfS Buyers Summits
At HfS, we are thrilled to unveil our 2016 Summit Agenda, starting with a return to Cambridge University in MarchRead More