Category: HR Strategy
Happy birthday, Dodd-Frank!
Please join us in wishing Dodd-Frank “Happy Birthday.” This is the largest financial reform act in U.S. history, amassing 884 pages when it was finally signed in 2010, designed to enforce the most significant changes to financial regulation in the United States since the regulatory reform that followed the Great Depression.Read More
Caught in the xeno-bamia crossfire, these are dangerous times for the “outsourcing” industry
The industry currently known as "outsourcing" is currently under its greatest-ever attack. President Obama has made attacking Bain Capital's promotion of itself once as a "one stop outsourcing shop", the focal point of his re-election campaign. And this is a serious attack - he has $512m in campaign money left to burn, and only $25m a month is currently being spent on attack-ads from both parties - the worst is yet to come. So how should the "outsourcing" industry deal with this?Read More
Never fear, HR is here…
Never fear, HR is here...Read More
Published today – a blueprint for the industry known as “outsourcing”
Ever wondered what would happen if you locked 41 outsourcing buyer executives in a room for a couple of days, then brought in six of the leading providers to have an afternoon's discussion? Well, now you can read for yourself, as today we unveil our first Blueprint report for this curious industry known as "outsourcing".Read More
Pragmatic Pete to pontificate a panoply of personnel policy
Here's Pete Ackerson introducing himself as the newest HfS Research Fellow for HR Shared Services and OutsourcingRead More
The end of outsourcing as we know it… Part I
At the end of the day, it's not all about outsourcing and it's not all about shared services; it's about focusing on how to globalize processes, how to transform finance (and other) functions, and how to govern it all in a global business services context. There is no dominant model, it's more about achieving the right balance across all delivery models to achieve the best business goals. In conjunction with global accounting body ACCA, We spoke to 682 large organizations currently running finance in either an outsourced or shared service framework (or both) - and the results are emphatic: those organizations relying predominantly on outsourced delivery, or predominantly shared services, are viewing their finance delivery performance much more skepticallyRead More
April truths about outsourcing: Finance leaders are looking to providers’ capabilities more than ever, but are they really prepared to change?
Service providers are in pole position to provide the value clients need, however, there needs to be some give-and-take on both sides to move beyond mere "augmentation"Read More
Are YOU ready to re-define sourcing? Then join the biggest and baddest bevy of buyers in NYC this April
After one year, our elite peer group of sourcing buyers has doubled in size - making this our biggest, baddest and most discussion-rich meeting to date. Read More
SAP + SuccessFactors = Great for SAP, but could restrict growth potential for the HR services industry
With SAP's move to "Cloudify" its software portfolio with the $3.4bn acquisition of the darling of HR software, SuccessFactors, we do not believe this is particularly good news for BPO service providers and services clientsRead More
Why outsourcing professionals must stay in touch with the 99%
Governments are very capable of passing measures very quickly to restrict outsourcing if things get really bad - and they won't have any choice if the 99% demand it. All outsourcing stakeholders - buyers, providers and advisors - need to focus, more than ever, on helping organizations approach outsourcing as one supporting component of a holistic solution.Read More