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Category: HfSResearch.com Homepage
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The 2015 Progressive F&A BPO Blueprint
HfS unveils its 2015 Blueprint Report on Finance & Accounting BPO Services, authored by analysts Phil Fersht and Hema SantoshRead More
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Are sourcing advisors really the new analysts?
The evolving confusion over advisor and analyst roles is a result of a lack of real influencers in the services industryRead More
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The Infamous Sourcing Savants are back!
An HfS Webinar Production, March 26th 2015: Digesting a Manic 6 Months to Make Sense of the As-a-Service EconomyRead More
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OneSource Virtual: Born in the RPA Cloud
We've been so focused on how Robotic Process Automation is being implemented across legacy application environments, we missed how it is also being rolled out in “Born in the Cloud” business environmentsRead More
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Mike Sutcliff, Digitally Distinct
Mike Sutcliffe, Group Chief Executive, Accenture Digital, talks to HfS analyst Phil Fersht on the disruptive impact of Digital technologies on Business Services and OperationsRead More
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NASSCOM 2015: More MBA, less ABAP is the recipe for India’s Digital success
NASSCOM's Mumbai showpiece, India's premier Leadership Forum, exuded an energy not seen since the recession. Now it's time for India's service stars to grasp their Digital opportunity like never beforeRead More
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Dallas, we have another problem: Too many Advisors are Buying the Service Provider Hype
We need advisors steeped in reality who can give enterprises a nice big dose of reality, who truly understand what life is like a few years into an outsourcing engagementRead More
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David Poole, Robo Conductor
Phil Fersht talks Robotic Automation and the future of Services with David Poole, Co-Founder and CEO, Symphony VenturesRead More
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Europe: If you can’t do Arbitrage, then Automate!
if your enterprise cannot make the swift changes you need to upskill your operations talent, surely the advent of Robotic Process Automation platforms is providing an increasingly appealing alternative path to take?Read More
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Dallas, we have a problem: Advisors struggling to deliver Expertise-as-a-Service
Consultants are supposed to be like doctors - they need to use the latest tools, technologies and knowledge at their disposal to help their clientsRead More
