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Accenture Acquires DayNine and positions itself at the forefront of the race for Workday services supremacy
Accenture Acquires DayNine, positioning itself at the forefront of the race for Workday services supremacyRead More
Goodbye Denial… we’ll miss you!
Leaving Denial is one thing, but make sure you arrive successfully in Optimistic RealityRead More
Beware men in gray suits: Clients want more senior women, more real client stories and less automation hype
Brand new data from the HfS-Nasscom 2016 BPO study has some revealing dynamics on the role of womenRead More
You can bet your mortgage-as-a-service on Accenture, Wipro, Cognizant and TCS
Mortgage As-a-Service Blueprint for 2016: The Evolving Service Provider LandscapeRead More
Social media has turned us into a society of gibbering digital morons
It’s time to make things real again…Read More
The HfS BPO Top 50: ADP, Xerox and Accenture lead the way
HfS reveals the leading 50 Business Process Outsourcing service providers by revenueRead More
OneOffice or DumbOffice? Service providers are bifurcating again
Faster, cheaper, smarter are the watchwords for the Intelligent OneOfficeRead More
The broader issues behind Brexit send a frightening message to the services industry
This rebellion against the establishment can be clearly mirrored in our enterprises, where similar issues of disenfranchisement are rapidly permeating with 30% of rote services jobs likely to be eliminatedRead More
Digital labor will trim 1.4 million global services jobs by 2021
Low skilled, routine jobs drop 30% as many of these roles get phased out over the next 5 years, resulting in a net loss in the global services industry of 9%, totaling 1.4 million jobs by 2021Read More
Can HPE + CSC dominate the digital underbelly, or has that ship sailed?
These two firms need to be slammed together with an urgency and focus not yet seen in our industryRead More
