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Category: HfS Surveys: State of the Outsourcing 2013
Why middle management is often as influential as the C-Suite when it comes to outsourcing
The official definition of insanity in sourcing: recounting how many times a service provider has said to you, "We've got to get to the C-suite to pitch innovative ideas because middle management is too risk adverse."Read More
Outsourcing may be battered, bruised and vilified… so why is only a twentieth of enterprises planning to reduce it in 2013?
Make no bones about it: 2012 was a pretty dire year for the industry known as "outsourcing". However, brand new data from our State of Outsourcing 2013 Study conducted with the support of KPMG, and the largest-ever research survey focused on IT and business function outsourcing, clearly shows that the majority of enterprises are not only aggressively focused on increasing their outsourcing portfoilios, but many are now taking a more mature and realistic approach.Read More
