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Category: Finance and Accounting
Why so many cost-obsessed CEOs will fail if they ignore their supplier management capabilities
Recessions are good times for business leaders who love to focus on containing costs, however, times of recovery are markedly differentRead More
Predicting and postulating potential procurement provider positioning post-Procurian purchase
We wanted to spend some time thinking about the implications of the Accenture/Procurian merger for the other service providers in the Procurement Outsourcing marketplaceRead More
What happens when you put the leaders of an industry in one room?
However which was we look at this, this is going to be one helluva crowd - with a bevvy of buyside sourcing and shared services leaders from 60 major organizations, in addition to this motley crewRead More
Accenture procures procurement’s prize property: Procurian
This is a momentous transaction in the history of Procurement Outsourcing which will have major ripple effects across all the other service providers and likely re-shaping our “Winner’s Circle” for 2014, as a result of Mike Salvino’s decision to double-down on sourcingRead More
Prince Charles of Sutherland joins HfS to lead BPO strategy
Charles Sutherland will be playing a key role in helping us lead many of our strategic BPO assignments across traditional horizontals, such as F&A and Procurement, in addition to driving new coverage in growth areas such as Supply Chain Management and Robotization.Read More
Concentrix buys its way into the customer experience management Winner’s Circle
Concentrix's investors, SYNNEX, were clearly so impressed with IBM's performance to reach the Winners Circle for customer experience management, they wanted a piece of the action for themselvesRead More
Countdown to commodization: Why the Indians need to get on the acquisition trail
The Indian services business is hurtling toward commodotization, and there needs to be a much more radical play from their ambitious leaders to alter the game. Read More
Replay of “Outsourcing is DEAD! Long Live Outsourcing…”
Click here for the replay & Click here for the slides. Enjoy!Read More
It needn’t be marketing hell, with EXL
One example of an Indian-centric provider which is setting the standard for many others to follow is up-and-coming BPO provider EXL, which has not only invested heavily in local delivery resources, but has also put significant resources into developing its corporate, sales and marketing leadership in the United States. Read More
