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Category: Employee Experience
IDP goes beyond document processing to unlock insights from masses of data
HFS has published its first intelligent document processing (IDP) Horizons report covering the broad landscape of IDP vendors landscape engaging with major enterprises.Read More
Are you stuck in a transactional workforce? Only a quarter of firms are going in the right direction with their people
If your colleagues aren't passionate about your brand, barely enjoy working with each other, are struggling to delight your customers, or grow your partnerships, this post-pandemic business climate could well see your business fall away as more adventurous, disruptive, and passionate businesses steal your mindshare and usurp your competitive position. You need to evaluate your own career trajectory and decide whether you have the appetite to be on the winning side in this emerging AI economyRead More
GenAI is meaningless, unless it is toasted
The tech world must convince people how amazing the GenAI experience is to them, genuinely demonstrating how they can immerse themselves in a new technology that everyone can immerse into their daily lives. GenAI may not be toasted, but it can make you happy.Read More
HFS doubles down on Dana!
With a background in Anthropology and IT, Dana Daher brings a unique human-centered perspective to the world of technology. In her new analyst role with HFS, she will collaborate on key research areas impacting clients across Employee Experiences, including HR technology, EX services, automation, generative AI, DEI, and sustainability.Read More
HFS launches large language search capability to revolutionize research access
HFS Research, the leading analyst firm focused on the autonomous enterprise, today unveiled the first analyst search capability based on Generative Pre-trained Transformer 4 (GPT-4) to search the HFS Web.Read More
2022 was The Great Resignation… 2023 is becoming The Great Freakout
Massive tech layoffs, back-to-office mandates, a highly-uncertain economic and political climate, and an epidemic of banks almost collapsing dominate the headlines, and suddenly the workplace power dynamic has shifted squarely from the jaded employee-fuelled Great Resignation to something resembling a great workplace freakout.Read More
2023 is the year of ‘The Autonomous Enterprise’ as economics trigger change
Inflation-driven pressures will likely culminate in a huge wave of job reductions, sparking the demand for autonomous technologies to fill the voidRead More
re:Invent or re:Position? AWS tries to ‘out Google’ Google on the importance of your data strategy
AWS could lose steam as the migration to the cloud, as a technology platform, gives way to the cloud’s role in making data a business asset. While AWS's growth numbers are still holding up, there could be significant changes on the horizon as Google Cloud Platform (GCP) makes up lost ground with its approach to a data-centric cloud environment.Read More
Employees are bored and fearless to move, but see real potential if their leaders realize its no longer 2005
Service provider leaders must get their heads out of the sand and challenge both their clients and their staff to raise the value of their partnerships. The problem ultimately lies with bad leadership, not bad working attitudes.Read More
Goodbye Top Ten and Hello HFS Horizons!
We are unveiling "HFS Horizons" to align the performance of service providers and tech suppliers with the outcomes they help their clients define, the great experiences their clients enjoy, and the synergies their clients are developing across their ecosystem partners to create new sources of value.Read More
