Category: Digital Transformation
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HR Best Practice? Yeah, Right
HR practices truly are “best” when they directly support both a company’s target culture and their workforce strategies aimed at creating a great customer experience.Read More
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ADP Crosses the Transactional HR/Payroll (Branding) Chasm in Acquiring The Marcus Buckingham Company
Maximizing team performance and improving employee engagement are both winners in their own right as HCM themes to focus on.Read More
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Digital Marketing Operations Services: Disrupting the Agency Model
Part 2: An analysis of the diverse competitive landscapeRead More
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Putting healthcare services at the fingertips of your patients and members
There are a number of mobile platforms on the market today, but who is using them to bring mobility to healthcare?Read More
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2017: The year people are forced to learn new skills… or join the Lost Generation
We have to become students again to avoid the quicksand of legacy executives no longer worth employing.Read More
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The Digital Marketing Operations Blueprint is Out – Part 1: Key Market Dynamics
While service providers have varied strengths and value propositions across each of these areas, the blurring lines between front office functions is creating confusion- and opportunity- in this quickly changing market.Read More
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2017: The year of the “BandAid Economy” as the new digital world gets smarter and the old one just gets dumber
2017 will be the year of the “BandAid Economy” as legacy businesses fizzle out and smart digital businesses emergeRead More
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Musings on the Future of Procurement
Read our overestimations and underestimations for procurement in two and ten years’ timeRead More
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Accenture, IBM and Cognizant lead the industry’s first Intelligent Automation Blueprint
HfS unveils the first Intelligent Automation Blueprint report, with Accenture, IBM and Cognizant leading the packRead More
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The Real World of Internet of Things Services
The state of play for the IoT services sector winter 2017 as discussed in the HfS IoT Services BlueprintRead More