Category: Digital Transformation

HR Best Practice? Yeah, Right
January 25, 2017 | Steve Goldberg
HR practices truly are “best” when they directly support both a company’s target culture and their workforce strategies aimed at creating a great customer experience.Read More
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ADP Crosses the Transactional HR/Payroll (Branding) Chasm in Acquiring The Marcus Buckingham Company
January 18, 2017 | Steve Goldberg
Maximizing team performance and improving employee engagement are both winners in their own right as HCM themes to focus on.Read More
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Digital Marketing Operations Services: Disrupting the Agency Model
January 18, 2017 | Melissa O'Brien
Part 2: An analysis of the diverse competitive landscapeRead More
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Putting healthcare services at the fingertips of your patients and members
January 17, 2017 | Barbra McGann
There are a number of mobile platforms on the market today, but who is using them to bring mobility to healthcare?Read More
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2017: The year people are forced to learn new skills… or join the Lost Generation
January 13, 2017 | Phil Fersht
We have to become students again to avoid the quicksand of legacy executives no longer worth employing.Read More
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The Digital Marketing Operations Blueprint is Out – Part 1: Key Market Dynamics
January 12, 2017 | Melissa O'Brien
While service providers have varied strengths and value propositions across each of these areas, the blurring lines between front office functions is creating confusion- and opportunity- in this quickly changing market.Read More
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2017: The year of the “BandAid Economy” as the new digital world gets smarter and the old one just gets dumber
January 02, 2017 | Phil Fersht
2017 will be the year of the “BandAid Economy” as legacy businesses fizzle out and smart digital businesses emergeRead More
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Musings on the Future of Procurement
December 12, 2016 | Hfs
Read our overestimations and underestimations for procurement in two and ten years’ timeRead More
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Accenture, IBM and Cognizant lead the industry’s first Intelligent Automation Blueprint
October 23, 2016 | Phil Fersht
HfS unveils the first Intelligent Automation Blueprint report, with Accenture, IBM and Cognizant leading the packRead More
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The Real World of Internet of Things Services
October 21, 2016 | Phil Fersht
The state of play for the IoT services sector winter 2017 as discussed in the HfS IoT Services BlueprintRead More
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