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Category: Design Thinking
The future of work is about capabilities you (should) already have
New workforce trust is all about initiative, attitude, personality and trustRead More
Rescuing BPO from its trough of directionless boredom: Make jobs challenging and creative
Enterprises need to create business manager roles to energize the Digital Generation Read More
How digital is transforming finance – Exclusive insights from our latest study
Join experts from HfS, Genpact, Mondel?z and KPMG as they discuss the findings from recent research that shows how digital technologies are delivering competitive advantage in the finance functionRead More
It’s time we started Being As-a-Service
Let's start talking about how we can start Being As-a-Service today... not tomorrow, or some far off point in the future, where we just hope this all becomes somebody else's problem.Read More
Why it’s time for Robotic-BPO to break the mold of legacy F&A engagements
Enter R-BPO, where stagnating BPO deal transformations will be wholly or partially financed by the anticipated future headcount reduction and productivity improvements driven by the RPARead More
Confusion-as-a-Service: The massive disconnect between vision and reality
The C-Suite is just living on a different planet from the teams below them trying to keep their businesses functioningRead More
Now for some proper #DesignThinking
Just think of the Design Thinking the branding agency went through to come up with thisRead More
There’s a whole generation with a new explanation… in San Francisco
Our first-ever Working Summit for Buyers happens in San Francisco at the St. Regis Hotel May 26th - 27th. Read More
The Nasscom 2016 report: The era of unsettlement is upon us
From enthused to unsettled, service providers sober up as reality sets inRead More
Why 77% of the C-Suite really want provider-replacement therapy
Now is time for the C-Suite to step back in to broker that next wave of services transformationRead More
