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Category: Cloud Computing
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The new table-stakes: Fixing the Analog Present for a Digital Future
Until our industry takes the painful steps to fix the current legacy it has created, many will likely fail in creating a new era of Digital servicesRead More
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Outsourcing and shared services investment intentions at record high as the Integrated Global Services model takes center stage
Simply plastering more and more lipstick on the same old pig is eventually going to fail for many as Integrated Global Services becomes the future model of choiceRead More
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Parikh preaches, prophesizes and prognosticates… Part 2
The final part of Phil Fersht interviewing Avasant CEO Kevin ParikhRead More
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Can Infovish disrupt the Indian services model and rediscover its mojo?
The Infy old guard make a bold statement to the world by putting the popular tech innovator, Vishal Sikka, in charge of rediscovering that elusive Infosys mojoRead More
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The digital failure of today’s operations talent: two-thirds of enterprises are falling short
A Digital talent crunch is coming and this could get ugly for someRead More
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Parikh preaches, prophesizes and prognosticates… Part 1
Phil Fersht interviews Avasant CEO, Kevin Parikh (Part 1)Read More
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Why offshoring is hotter than ever
Close to a third of enterprises are increasing the offshore component with their service providers, and a fifth with their own shared servicesRead More
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Accenture, Wipro, TCS and ISGN make the Winner’s Circle for Mortgage Services BPO
Accenture, Wipro, TCS and ISGN make the Winner's Circle for Mortgage Services BPO in HfS' latest Blueprint ReportRead More
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Europe’s finest enterprise operators take on the USA at the Cambridge University Blueprint Sessions. Who’s sourcing smarter?
This June we are assembling the ultimate pool of European and American services talent to duke it out on the hallowed lawns of Cambridge's Gonville and Caius CollegeRead More
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Capgemini’s new BPO General rocks up: Chris Stancombe
From geophysics to BPO... HfS' Phil Fersht interviews Capgemini's new CEO for BPO, Chris StancombeRead More
