- Search
Category: ChatGPT
Time for a work reset and breakout of our humanist recession
We need to reset our current conventions and refocus on the future. Otherwise, we’ll withdraw more and more into a world where we’re becoming imposters. We need to embrace change, refuel our passions, and tune out all the rhetoric and noise.My advice is to focus on building closer work relationships, get out more, and meet more people. Working with people, locking heads, building friendships, sharing experiences... this is what energizes us. At the end of the day, we're all mammals, and we need each other.Read More
You must fight your FOBO… your Fear Of Becoming Obsolete!
You can blame your company's culture or your management's cynical approach to cost-cutting as being the key reason behind failed AI experiments, but ultimately, you need to train yourself to be an AI warrior, unafraid of the battles ahead, to stay relevant, creative, collaborative, and completely irreplaceable. You must fight your Fear Of Becoming Obsolete! Read More
2025 is the breakthrough year for Generative Enterprise — and partnering with a capable services partner is critical
Prepare for a breakthrough year in the Generative Enterprise—powered by the potential of agentic AI to deliver end-to-end, self-improving, cross-silo processes to achieve business outcomes, the promise of deregulation, and greater access to infrastructure of the Stargate program, and a new wave of LLM innovation exemplified by China’s DeepSeek. Our Generative Enterprise Services Horizons report 2025 identified several trends: how service providers are meeting enterprise needs, effectively training people, what enterprises need more of from their service partners, and what customers and partners have to say about their service experiences.Read More
Services-as-Software presents a $1.5 Trillion Opportunity for both Software and Services firms
Enter Services-as-Software—an AI-first, automated service layer that’s coming to obliterate everything in its path. No more billable hours. No more clunky SaaS. Services-as-Software is not a death knell for service providers and software vendors. It’s the $1.5 trillion opportunity of our lifetime. Read More
People aren’t stupid. Pretending your bots are human will make you fail
Humanizing bots while dehumanizing humans risks creating a soulless enterprise in which efficiency wins, but humanity loses. The meteoric rise of Agentic AI is fundamentally reshaping workplace dynamics as systems evolve from basic automation tools into autonomous digital workers that can execute complex tasks, make decisions, and even mimic human collaboration patterns. In short, after all the noise about bots replacing workers in the workplace over the past decade-plus, we now have technology that is still being positioned by many tech vendors to do just that. This evolution poses a double-edged challenge for enterprise leaders. While Agentic AI promises to unlock massive productivity gains and operational efficiencies, it also threatens to erode the human elements that drive innovation and organizational resilience. Meanwhile, employees face growing pressures to compete with tireless digital counterparts and productivity-obsessed work environments, further straining workplace culture. Read More
Happy one-year birthday, Microsoft Copilot. Now, can you be more than a quick AI win for the lazy CIO?
It’s been exactly two years since ChatGPT 3.0 hit the streets and dramatically changed the AI conversation. One of the key beneficiaries has been Microsoft Copilot, which, in barely one year, has generated a remarkable $1 billion in revenues and created a vehicle for CIOs to claim early “AI victory” to their corporate leaders hungry to exploit the delights of this AI revolution. So, with Microsoft positioning Copilot as the new "UI for AI," what do CIOs and their C-Suite counterparts need to do to achieve more value than a glossy AI veneer?Read More
2030 HFS Services Technology Vision: The Future is Services-as-Software
By 2030, we will be engaging with services primarily through technology, minimizing human intervention and maximizing efficiency. In fact, services will barely even be services anymoreRead More
The great GenAI paradox: It can make you dumber
The reality of GenAI integration into the workplace reveals a paradox: while the initial productivity gains are evident, they often come with hidden costs that can offset the benefits by creating new challenges. The highest cost that must be addressed is when people become over-reliant on GenAI to develop solutions and suffer a decline in their learning capabilities.Read More
GenAI or Die
We've finally reached the point in our careers when we need to learn new and more ingenious ways of doing things. No more papering over the cracks, no more passing the problems onto someone else to fix. YOU are the problem that now needs fixing. Generative AI is your secret weapon. It tears down barriers, fuels innovation, and keeps you ahead of the curve. Adapt or perish – the choice is yours.Read More
Ten reasons why GPT-4o will pour fuel onto the GenAI smoldering platform
Having multimodal capability that brings speech, text, video, and content together into one singular neural network that we can communicate with in real-time and immerse into our day-to-day activities is the game changer we have been unwittingly waiting for...Read More
