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Category: Captives and Shared Services Strategies
Captain Cliff of the Sourcing Enterprise Part IV… The Final Frontier
Let's boldly go to the final frontier of our discussion where KPMG's Cliff Justice talks about how the world of "outsourcing" has changed in today's economyRead More
Captain Cliff of the Sourcing Enterprise Part III… The Death of the “O” Word
Welcome back to the Captain Cliff chronicles. And since Part II, we have actually witnessed Cliff speak for a whole hour at an outsourcing conference and manage not to mention the "O" word once. That's quite a feat, so let's find out why... Read More
A BIG thanks to all of you who took part in the exceptional HfS 50 Blueprint Sessions 2.0
A BIG thank you to all of you who took part in the exceptional HfS 50 Blueprint Sessions 2.0 this week in BostonRead More
Our businesses need to perform eons better than our politicians when it comes to CHANGE
Imagine running a business where you have no accountability for cost control, achieving your stated objectives and are completely paralyzed to change anything. And when you do try and change something, half the organization refuses to even contemplate change? Welcome to government.inc. The impossible organization.Read More
The biggest, baddest and boldest bevvy of buyers is back to bend the boundaries of the blueprint in Boston…but hurry as we’re almost out of room!
We are very close to capacity for our upcoming Blueprint Sessions 2.0 taking place October 23-25, 2012 in Boston event so Register Now to secure your spot!Read More
Published today – a blueprint for the industry known as “outsourcing”
Ever wondered what would happen if you locked 41 outsourcing buyer executives in a room for a couple of days, then brought in six of the leading providers to have an afternoon's discussion? Well, now you can read for yourself, as today we unveil our first Blueprint report for this curious industry known as "outsourcing".Read More
Want to keep with the “outsourcing” status quo? Love staring at a spreadsheet all day? Then Blueprint 2.0’s not for you…
Life been just dandy since you took 30% off your department's fixed costs, that you'll never need to do anything much again in your career... except stare at a spreadsheet? Just love keeping those lights on and squeezing penalty payments of your provider? No need to improve anything, because the way your firm does this is just, simply, perfect? Then you won't need to waste time with us and leading buy-side organizations from the HfS 50 Executive Council in Boston this October...Read More
Why are so many enterprises struggling to move more process into their shared services and outsourcing?
On the surface, it appears that most enterprises today are taking full advantage of both shared services and outsourcing. However, HfS research’s latest survey data, conducted with accounting association ACCA, emphatically demonstrates that only a modest fraction of business process has actually been shifted to either the shared service center or the outsourcing partner. In most cases, over two-thirds of transactional process work is still, bewilderingly, sitting in the business units, despite the proven business benefits of centralizing processes. Read More
Pragmatic Pete to pontificate a panoply of personnel policy
Here's Pete Ackerson introducing himself as the newest HfS Research Fellow for HR Shared Services and OutsourcingRead More
HfS Research announces its inaugural research advisory board!
HfS invited a great group of people to form its research advisory board to help shape the HfS research agenda: some have have real experience executing operations in buy-side enterprises; some are the most influential thought leaders in the business services and technology industry; some have founded research companies; some are leading academics; some are industry events CEOs. Read More
