Category: Business Process Outsourcing (BPO)

H1Bing for outsourcing workers… where do you stand?
July 15, 2007 | Phil Fersht
Should the offshore firms have the right to "import" their labor into the US in addition to "exporting" US jobs oversees? Read More
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Consolidation in outsourcing…some thoughts
July 02, 2007 | Phil Fersht
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Why a good BPO provider is not enough for a successful BPO service delivery
June 19, 2007 | Phil Fersht
Both business process and IT change should be driven TOGETHER - and BPO is a change agent that must also incorporate this philosophyRead More
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Why Technology is an important key to BPO-sustainability
May 24, 2007 | Phil Fersht
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