Category: Business Process Outsourcing (BPO)

The TSA awards its HRO engagement to Lockheed Martin – an overreaction?
July 17, 2008 | Phil Fersht
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Process Optimization is the key to successful Procurement BPO
July 16, 2008 | Phil Fersht
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WNS enters the BPO big-time
July 10, 2008 | Phil Fersht
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What the hell is KPO and where is it going? Answer: PhDs on tap
July 07, 2008 | Phil Fersht
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The Legacy of Global Sourcing – What is (Y)our Legacy?
July 01, 2008 | Phil Fersht
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Sourcing advisors – your opinion is valuable
June 29, 2008 | Phil Fersht
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The Evolution of Captive and Outsourced delivery models for business processes: what is the right option for your company?
June 26, 2008 | Phil Fersht
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The emergence of the Indian suppliers in HRO: the answer to HRO’s slowdown?
June 20, 2008 | Phil Fersht
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A final word from India: moving beyond “old BPO”
June 16, 2008 | Phil Fersht
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NASSCOM dispatch: “We’re now past the era of BPO” (Pramod Bhasin)
June 09, 2008 | Phil Fersht
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