Category: Business Process Outsourcing (BPO)

Mixing it with the big boys: A Tea-interval with Tiger
August 31, 2009 | Phil Fersht
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The entire Great Recession of 2008-2009: Blogged for the outsourcing industry
August 25, 2009 | Phil Fersht
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The future of the sourcing industry: DNA and industry knowledge trump scale
August 18, 2009 | Phil Fersht
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Crash and Learn: is TPI’s “quartus horribilis” reflective of the sourcing industry at large?
August 12, 2009 | Phil Fersht
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Introducing new-age BPO: the standardization/personalization balance
August 06, 2009 | Phil Fersht
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Is this a good climate to take a career “risk”? Or is it riskier staying where you are?
August 02, 2009 | Phil Fersht
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The next stage of industry development: Co-learning partnerships, not mega-mergers
July 28, 2009 | Phil Fersht
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Who’s looking out for the US business these days?
July 24, 2009 | Phil Fersht
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TPI loses its talisman
July 16, 2009 | Phil Fersht
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Is this “2001 all over again” for outsourcing?
July 12, 2009 | Phil Fersht
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