Category: Business Process Outsourcing (BPO)
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Forget Platform BPO, it’s really about the Business Services Cloud (Part I)
What's interesting is this coming together of the IT/BPO model. And it's becoming much more sophisticated then simply providing a platform and some low-cost processing services. It's about integrated business services where the provider delivers the hosting, the application skills and the business services needed to help clients achieve specific business outcomes.Read More