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Category: Business Process Outsourcing (BPO)
Why outsourcing has become hot again… and it’s all about automating to get to the cloud
Enterprises are faced with a dual challenge: ring-fencing legacy data centers and processes, while making fresh investments to re-jig critical processes to function effectively in the cloudRead More
It needn’t be hell… with Nigel
Phil Fersht talks to new HFS Chief Client Officer, Nigel EdwardsRead More
The proposed Atos-DXC takeover is papering over some very deep cracks from a bygone era
Rather than getting bigger, these services firms need to spin off their legacy businesses. This proposed merger is illogical.Read More
Introducing the Tech Stack to power Native Automation, Data and Process Design: The OneOffice Platform
Introducing the OneOffice Emerging Tech PlatformRead More
Chatting to Vinnie Mirchandani on how the IT and business services industry has coped with a pandemic
Vinnie Mirchandani interviews Phil FershtRead More
Time to get taught… by Delaporte
Thierry Delaporte gives HFS the story behind the story on his most recent and surprising global adventure – becoming CEO of Wipro Ltd. Join us for the journey.Read More
Nagendra’s agenda: His bullish outlook for the IT and business services industry
We recently caught up Nagendra P. Bandaru to discuss the resilient nature of the IT services industry, his bullish outlook for Wipro, and his sage advice for enterprises to adapt to this pandemic shockRead More
IT and business services is taking a massive 10.2% hit this year
The impact of the Paradigm Shock on the IT and business industry is seismic - the core value of services is to address what customers have to buy right now... and at prices they can afford.Read More
Who’d have thought… Wipro went for Delaporte
The current economic and health crisis may have even driven the board to look harder at a leader with discipline and financial acumen. They seem to have got oneRead More
Coronavirus cruelly exposes the fragility of the offshore outsourcing industry: Will clients trust all their eggs in one basket again when this is over?
The outsourcing industry is fast-becoming be the first vital piece of the global economy to come under the microscope as we look at the world post-coronavirusRead More
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