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Category: Business Process Outsourcing (BPO)
Has HP bottled it?
After a terrible quarter, someone in HP has made the decision to run and hide - to cancel their September analyst event - an unprecedented action for a leading tech services provider to takeRead More
Some summer sourcing soundbites for your sensory satisfaction
Thanks for your support during another scintillating year at HfS. It's all possible because of YOU. Now turn up the volume :)Read More
Why does PwC want an Ant’s Eye View of the world?
There are all sorts of reasons to dismiss this acquisition – this is neither the first nor the last acquisition we’ll see by big companies attempting to acquire their way into the social business space – but we’re actually guardedly optimistic about this one.Read More
The rise of next-gen marketing outsourcing: digital media operations
Digital media marketing is in a state of constant change, and most organizations have yet to fully explore the growing potential.Read More
Give Infosys a break
Having petty stories, like this Infosys visa issue, being blown up in the media is only causing negative emotions and xenophobia to be stirred up needlessly in this year's political melting-pot. We operate in a global business climate these days, in case anyone hasn't noticed... it's time to embrace and compete, not resist and fall further behind.Read More
It’s time for YOUR vote… should we drop the word “outsourcing”?
It's time for YOU to have your say, whether you buy, sell, advise, analyze or influence IT or business servicesRead More
Happy birthday, Dodd-Frank!
Please join us in wishing Dodd-Frank “Happy Birthday.” This is the largest financial reform act in U.S. history, amassing 884 pages when it was finally signed in 2010, designed to enforce the most significant changes to financial regulation in the United States since the regulatory reform that followed the Great Depression.Read More
Doctor Disruptive joins HfS to lead Social Business research
Global business practices are starting to become disrupted in ways that is shocking many firms into retrenching, while others are realizing they have little choice but to embrace the change, otherwise get left behind. Jonathan Yarmis, aka "Doctor Disruptive" has crafted a trade where he combines an intimate knowledge of technology, media and global business dynamics to bring to you a unique research practice dedicated entirely to covering the impact that social media and disruptive technologies are having on global business dynamics and operations. Read More
Caught in the xeno-bamia crossfire, these are dangerous times for the “outsourcing” industry
The industry currently known as "outsourcing" is currently under its greatest-ever attack. President Obama has made attacking Bain Capital's promotion of itself once as a "one stop outsourcing shop", the focal point of his re-election campaign. And this is a serious attack - he has $512m in campaign money left to burn, and only $25m a month is currently being spent on attack-ads from both parties - the worst is yet to come. So how should the "outsourcing" industry deal with this?Read More
What would convince you to “outsource” to the United States of America?
We are inviting you to share your views and experiences, in the strictest confidence, on the pros and cons of outsourcing IT and business processes TO the United States of America, compared with other global regions.Read More
