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Category: Business Process Outsourcing (BPO)
Look what Obama has done to the “O” word…
our new survey on the toxic "O" word has resoundingly proven that negative politics really does sway opinions, as an overwhelming majority of American enterprises want the word scrapped, which is in stark contract to European firms, who are largely happy to keep itRead More
It’s official: the outsourcing industry has voted out its name
HfS Research has reached out to its unique community of services and operations professionals, and can finally reveal the answers we have long been searching for - that it's time to re-brand the industry formerly known as outsourcing, with 61% of the industry stakeholders voting to drop the termRead More
The biggest, baddest and boldest bevvy of buyers is back to bend the boundaries of the blueprint in Boston…but hurry as we’re almost out of room!
We are very close to capacity for our upcoming Blueprint Sessions 2.0 taking place October 23-25, 2012 in Boston event so Register Now to secure your spot!Read More
IBM’s Kenexa acquisition can take the talent conversation outside of the HR department
HfS believes IBM is likely to be eyeing a further acquisition in the talent management software space as Kenexa brings very strong Recruitment Process Outsourcing competency and IP in employee engagement and compensation, but was still developing out its cloud platform.Read More
Has HP bottled it?
After a terrible quarter, someone in HP has made the decision to run and hide - to cancel their September analyst event - an unprecedented action for a leading tech services provider to takeRead More
Some summer sourcing soundbites for your sensory satisfaction
Thanks for your support during another scintillating year at HfS. It's all possible because of YOU. Now turn up the volume :)Read More
Why does PwC want an Ant’s Eye View of the world?
There are all sorts of reasons to dismiss this acquisition – this is neither the first nor the last acquisition we’ll see by big companies attempting to acquire their way into the social business space – but we’re actually guardedly optimistic about this one.Read More
The rise of next-gen marketing outsourcing: digital media operations
Digital media marketing is in a state of constant change, and most organizations have yet to fully explore the growing potential.Read More
Give Infosys a break
Having petty stories, like this Infosys visa issue, being blown up in the media is only causing negative emotions and xenophobia to be stirred up needlessly in this year's political melting-pot. We operate in a global business climate these days, in case anyone hasn't noticed... it's time to embrace and compete, not resist and fall further behind.Read More
It’s time for YOUR vote… should we drop the word “outsourcing”?
It's time for YOU to have your say, whether you buy, sell, advise, analyze or influence IT or business servicesRead More
