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Category: Business Process Outsourcing (BPO)
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More hope less fear, please – Digital is not only changing the way we work, it’s improving it
The world of work's just so much more interesting and rewarding today that it was even five years' agoRead More
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1093 research influencers have spoken: HfS leads the analyst industry for growing influence
1100 research buyers: HfS Research's influence increases more than all the analyst firmsRead More
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Cooking up NASSCOM’s $50 billion Bangalore biryani
Charles Sutherland shares thoughts on NASSCOM's ambition to grow Business Process exports from $20 Billion in 2014 to $50 Billion by 2020. Read More
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Cognizant’s CEO Frank D’Souza talks to us about his recent $2.7bn shopping trip
We grabbed a few minutes with Cognizant's CEO, Frank D'Souza, to talk about why his company made this move Read More
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Cognizant makes the biggest bet ever by an Indian services provider. This is a big bloody deal…
Cognizant has upped the ante; now it's time for the ambitious providers to open their war-chestsRead More
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The C-Suite sourcing elite gathers in Chicago this Fall… let’s meet the providers
Let's take a peak at the providers putting themselves in the firing line for the Chicago Blueprint Summit this FallRead More
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Shamelessly Shamus: Why Europe is positioned to leapfrog the United States
Did you hear the one about the Mamil (middle aged man in lycra), who got off his bike, donned a suit and tie and joined a Big 4 consulting firm to wax lyrical about sourcing strategy?Read More
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Welcome to the era of churn, where 50% of outsourcing contracts are at risk
Clients are genuinely walking away from outsourcing relationships which provide mediocre valueRead More
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The powerhouses of global sourcing are meeting in Chicago this Fall… can you really afford not to be there?
The famous HfS Blueprint Sessions are back stateside to rattle the global services and outsourcing industry like never beforeRead More
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ISG, Enlighta and KPMG make the Winner’s Circle for Governance Solutions
Mike Beals talks to HfS readers about his new HfS Blueprint Report, “Shared Services & Outsourcing Governance Solutions"Read More
