Category: Business Process Outsourcing (BPO)
The 2015 Enterprise Mobility Services Blueprint: IBM, Cognizant, Accenture, TCS, Infosys and Capgemini in the Winner’s Circle
IBM, Cognizant, Accenture, TCS, Infosys and Capgemini make the Winner's Circle for Enterprise Mobility ServicesRead More
HfS and NASSCOM sharing the love @ the 2015 BPM Strategy Summit
We're proud to announce our role as exclusive research and content development partner for NASSCOM’s Business Process Management Summit 2015Read More
HfS officially exits the sourcing advisor business (even though we were never in it in the first place)
HfS fundamentally has no desire to be an advisor shop. Officially.Read More
Service providers blame their clients, advisors and analysts for their As-a-Service failure
Lee rhetoric, more dialog among the key stakeholders and better real-world education is the only real formula for successRead More
Work smarter, not cheaper: Automation skills have rapidly arrived at the top of the talent agenda
Robotic Process Automation is about working smarter, not cheaper - and the skills needs are red hot in the outsourcing space right nowRead More
HfS Research is five years old!
Would you believe it? HfS Research just turned 5 years oldRead More
How As-a-Service is your organization?
This emergence of "As-a-Service" represents the most disruptive series of impacts to the traditional IT and business services industry that we have seen. Whether you buy, provide or advise on business and IT services, your opinions and intentions are critical for our research, so please spend some time completing our study and you could win an Apple Watch. Read More
Meet Aruna, Capgemini’s kahuna
HfS CEO Phil Fersht talks to Capgemini India CEO Aruna Jayanthi about India's talent and its future direction as a services economyRead More
The 2015 Progressive F&A BPO Blueprint
HfS unveils its 2015 Blueprint Report on Finance & Accounting BPO Services, authored by analysts Phil Fersht and Hema SantoshRead More
