- Search
Category: Business Process Outsourcing (BPO)
Meet the Fresh Prince of Capgemini… Mike Small
Mike Small, Global Sales Officer, BPO at Capgemini talks to Phil Fersht of HfSRead More
Accenture, Deloitte, Capgemini and Bluewolf lead the industry’s first Salesforce Services Blueprint
HfS Research unveils the industry's first Salesforce.com Services Blueprint analysisRead More
Provider, provider on the wall, who’s delivering Trust for Digital?
HfS unveils the first Trust-as-a-Service Blueprint Report assessing service provider capability in the Digital Security RealmRead More
Meet General Gary
Phil fersht talks to KPMG's Gary Novak and what he's learned being in China the last few yearsRead More
Cannibalize or face extinction (if you want to survive in the As-a-Service Economy)
Most service providers are not structured for success..... and the problem lies at the topRead More
Harman, Tech Mahindra, IBM, Accenture and Atos leading the Internet of Things phenomenon
HfS Research unveils the first industry assessment of service provider performance and potential with IoTRead More
IBM makes a meteoric rise into the HR-as-a-Service big three
Every HR head wants a Workday rollout... and every SI wants a SaaS services acquisitionRead More
