- Search
Category: Business Process Outsourcing (BPO)
Accenture, Cognizant, EXL, Genpact, IBM, Infosys and TCS Top the Winners Circle for BFS Analytics
HfS Research's Reetika Joshi unveils the first HfS Blueprint on BFS Analytics ServicesRead More
It’s time we started Being As-a-Service
Let's start talking about how we can start Being As-a-Service today... not tomorrow, or some far off point in the future, where we just hope this all becomes somebody else's problem.Read More
Why it’s time for Robotic-BPO to break the mold of legacy F&A engagements
Enter R-BPO, where stagnating BPO deal transformations will be wholly or partially financed by the anticipated future headcount reduction and productivity improvements driven by the RPARead More
Would a Big Blue Prism create an Intelligent Automation monster? #Crazymergerideas
Why IBM should take a serious look at acquiring Robotic Process Automation vendor Blue PrismRead More
Accenture, IBM, NGA and NTT Data lead in SuccessFactors services
HfS unveils the first ever industry report on SuccessFactors servicesRead More
Confusion-as-a-Service: The massive disconnect between vision and reality
The C-Suite is just living on a different planet from the teams below them trying to keep their businesses functioningRead More
The mysterious HfS business model… revealed
Our golden rule is simple: If you're going to give something away for free, it better be worth reading!Read More
There’s a whole generation with a new explanation… in San Francisco
Our first-ever Working Summit for Buyers happens in San Francisco at the St. Regis Hotel May 26th - 27th. Read More
The jobs aren’t “going away” – they’ve already pretty much gone
It's not that today's jobs are going away, it's that large numbers of future jobs will simply not be createdRead More
The Nasscom 2016 report: The era of unsettlement is upon us
From enthused to unsettled, service providers sober up as reality sets inRead More
