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Category: Automation
The OneOffice Data Cycle: Data is your strategy, automation your mindset, AI your autonomy
To be a truly autonomous organization, the principles of OneOffice hold truer than ever: workflows need to execute in real-time between customers and employees - and engage partners in your ecosystem. OneOffice is about understanding and discovering the data you must have to win in your market - right now in real-time - as the market environment keeps changing.Read More
Outsourcing will shine or fail as we combat this global assault on our stability
There has never been a time when third-party help has been so badly needed to help businesses drowning in spiraling wages and energy costs, crippled by attrition, tormented by cyber criminals, and desperately needing the skills and capabilities just to keep their business operations functioning.Read More
Automation doesn’t dictate why we do things; It must dictate how we do them
10 years since HFS introduced RPA to the industry, and we’re finally focusing on automation as a value-lever that drives business outcomes. The pandemic has shifted the automation focus from creating efficiencies in the back office to delivering immediate business impact, where talent shortages can be overcome, where digital workflows can operate despite broken supply chains, and where businesses can function effectively in their virtual and hyperconnected ecosystems.Read More
Goodbye Top Ten and Hello HFS Horizons!
We are unveiling "HFS Horizons" to align the performance of service providers and tech suppliers with the outcomes they help their clients define, the great experiences their clients enjoy, and the synergies their clients are developing across their ecosystem partners to create new sources of value.Read More
I’ll keep finding automations ’til I die
The pandemic held back two-thirds of enterprise automation efforts, but over 70% are now experiencing a strong bounce-back with C-Suite sponsorship. In short, debilitating labor shortages and wage inflation, combined with desperate moves to modernize digital infrastructures has firmly propelled a refreshed approach to automation back into the corporate spotlight.Read More
Want to survive the AI era? YOU have a simple choice to make…
There are no half-measures here, folks – you can’t dip in and out when it comes to driving automation and AI solutions – people are quickly getting found out for having a veneer of understandingRead More
Why some service providers are grimly clinging onto the labor-arbitrage model
A new breed of service provider has to emerge, which can disrupt the legacy labor-based modelRead More
