Category: Artificial Intelligence

Are you ready for the HFS OneOffice Digital Symposium?
June 05, 2021 | Phil Fersht, Nischala Murthy Kaushik
The countdown has officially begun for the first HFS One Office Digital Symposium on June 8 and 9. HFS CMO Nischala Murthy Kaushik spoke with Phil Fersht to learn more about the complete story around the symposiumRead More
Comment0 ShareThis 49 Twitter 0 Facebook 0 Linkedin 0
Accenture, Infosys, KPMG, EY and DXC top the 2021 ServiceNow services rankings
May 30, 2021 | Phil Fersht, Tom Reuner, Martin Gabriel
HFS' IT services leader, Dr Tom Reuner has spent the past few months talking with an exhaustive quota of end-customers of ServiceNow, in addition to drilling into HFS' customer perception surveys, to draw up the definitive Top Ten guide to ServiceNow SvsRead More
Comment0 ShareThis 1836 Twitter 0 Facebook 0 Linkedin 0
RPA is alive…With Super Marios to the rescue
March 02, 2021 | Phil Fersht, Elena Christopher
Microsoft has announced it will immediately offer a free version of its Power Automate Desktop robotic process automation (RPA) application.Read More
Comment1 ShareThis 1471 Twitter 0 Facebook 0 Linkedin 0
SAP acquiring Signavio is a cheap play to migrate enterprises onto S4/HANA. Instead it just handed the market to Celonis
February 01, 2021 | Phil Fersht, Reetika Fleming
Why we think SAP acquiring Signavio is a non-event and actually frees Celonis from its SAP shackles to inspire its loyal followingRead More
Comment0 ShareThis 3410 Twitter 0 Facebook 0 Linkedin 0
As the industry churns Tom Reuner returns
September 13, 2020 | Phil Fersht
Tom Reuner talks to us about his return to the analyst foldRead More
Comment0 ShareThis 232 Twitter 0 Facebook 0 Linkedin 0
IBM just changed the automation game. Hello Extreme Automation
July 10, 2020 | Phil Fersht
The automation game just changed – and most of you barely noticed.Read More
Comment0 ShareThis 3847 Twitter 0 Facebook 0 Linkedin 0
Low-code or schmo-code? Don’t monkey around with enhanced automation
May 17, 2020 | Phil Fersht, Cyrus Semmence
Low code development platforms are platforms that allow the creation of automated workflows and software using visual and declarative statements instead of raw code to create the business or software logic.Read More
Comment2 ShareThis 635 Twitter 0 Facebook 0 Linkedin 0
If Microsoft is buying Softomotive it’s not only beneficial to each party, but also for the RPA market
May 04, 2020 | Phil Fersht, Elena Christopher
Softomotive would give Microsoft both attended and unattended capabilities, a significant customer base and real credibility as an intelligent automation solutionRead More
Comment0 ShareThis 1316 Twitter 0 Facebook 0 Linkedin 0
Welcome Ram… he’ll get you out of a jam
April 26, 2020 | Phil Fersht
Ram Rajagopalan joins HFS' India operations as Consulting DirectorRead More
Comment0 ShareThis 252 Twitter 0 Facebook 0 Linkedin 0
Digital Associates finally have their flaming platform
April 12, 2020 | Phil Fersht, Melissa O'Brien, Emily Coates
HFS examines the world of chatbots and their more sophisticated cousins, Digital AssociatesRead More
Comment0 ShareThis 1213 Twitter 0 Facebook 0 Linkedin 0