It’s always more fun to be the disruptor than the disrupted in markets where innovation is the key differentiator and commoditization the...Read More
Is your current job the end of the line?
So how do we survive? Here are seven tips to seriously save you...Read More
Why even the Beeb needs sourcing standards
HfS interviews Jim Hemmington of the BBC and Chris Halward of the GSA about global sourcing standards and how the Beeb does if for 1.4 billion pounds of annual external spendRead More
By golly, HfS hires Ollie…
HfS has hired Ollie O'Donoghue as senior analyst for IT servicesRead More
Automation will destroy, then save outsourcing: The industry has spoken
Want the real unvarnished analysis on what's happening with automation in the world of outsourcing and operations? Quite the industry defining conversation was had at the recent HfS Summit in ManhattanRead More
With reckless abandon, here’s Manish Tandon
HfS' Phil Fersht talks to new CSS Corp CEO, Manish Tandon about life in the middle laneRead More
DXC’s challenges represent a microcosm of a services industry in perilous transition
Welcome to the new DXC, where changing the name alone won't halt the nose-diveRead More
Worried you’re failing at your job? Here are six simple questions to ask yourself…
Whether you are a workaholic slogging an 80-hour a week, or a 20-hour a week work-at-home mom/dad, you are going to be measured on what you are contributing to the business - so it's all about setting the right outcome expectations with your employerRead More
Accenture adds European Automation Brains and Brawn with Genfour Acquisition
Case in point, Accenture’s acquisition of UK-based Genfour, a pure-play automation services provider that will become the cornerstone of a newly formed Center of Excellence (CoE) for Intelligent Automation, located in Wales.Read More
Yamazaki, Macallan and Redbreast lead the inaugural HfS Premium Whisky Blueprint
HfS extends its research coverage into the hospitality market, unveiling the industry's most indepth analysis of premium whisky performanceRead More