Another year another top 50 list of service providers can be found on HfSresearch.com. We have included some new providers...Read More
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Look into my eyes – I can see the future.
The future of outsourcing is linked very strongly to the future of technology and its use in the enterprise – often it’s very hard to distinguish between the trends of these two things.Read More
Recessions destroy jobs not robots
The largest inhibitor to the continued digital transformation of businesses and whole industries is, and will continue to be, a lack of skillsRead More
Don’t let our crazy orthogonal ideas be pecked to death by negativity
It’s only when you make cerebral room to nurture some crazy, orthogonal thinking do you create inspirational work like the Digital OneOfficeRead More
IT’s relationships with the business functions – get better at supporting them, or risk getting bumped
Which part of business engage most successfully with IT? IT needs to engage more with HRRead More
Digital, Cloud, SaaS and Automation Becoming Table Stakes When Choosing an IT Service Provider
The most important selection criteria for choosing an external service provider for IT Services generally, and specifically when choosing an infrastructure management, application management and consulting/IT strategy provider.Read More
Familiarity breeds respect – for IT services firms…
Familiarity Breeds Respect when buying IT Infrastructure Management ServicesRead More
Digital Means Customers Don’t Need to Like You….
Digital is not about being nice or building an emotional attachment to customers – it’s about speed, efficacy, and awarenessRead More
Location, location, location
Highlights and the infographic from our quarterly analysis of the service provider and shared service center location announcementsRead More
The offshore shift left part 3 – Q4 wasn’t that good…
New chart that updates to include Q4 revenuesRead More
