Hansa Iyengar, Author at Horses for Sources | No Boundaries

Hansa Iyengar

Services-as-Software threatens to kill off BPO specialists as WNS eyes Capgemini as a strategic exit partner
April 16, 2025 | Phil Fersht, Tony Filippone, Hridika Biswas, Niti Jhunjhunwala, Reetika Fleming, Melissa O'Brien, Divya Iyer, Rohan Kulkarni, Hansa Iyengar, Srini Vaddepalli, Ashish Chaturvedi, Lavanya BG
As speculation of a Capgemini takeover of WNS heats up, you have to question the future of BPO specialist firms...Read More