Year: 2017
Capital Markets Operations Blueprint Explores the Perfect Storm for Services
Banks and capital markets firms are severely challenged in predicting strategies for long-term sustainability in a changing market and need to have several strategies in play to meet short-term cost pressures.Read More
Meaningless data makes way for PCV: Pointless Crap Visualization…
HfS uncovers more rubbish visuals from analysts that make no senseRead More
The offshore shift left part 2 – Q4 better be good…
Offshore providers continue to shift left as we wait for all the Q4 resultsRead More
ADP Crosses the Transactional HR/Payroll (Branding) Chasm in Acquiring The Marcus Buckingham Company
Maximizing team performance and improving employee engagement are both winners in their own right as HCM themes to focus on.Read More
Digital Marketing Operations Services: Disrupting the Agency Model
Part 2: An analysis of the diverse competitive landscapeRead More
Putting healthcare services at the fingertips of your patients and members
There are a number of mobile platforms on the market today, but who is using them to bring mobility to healthcare?Read More
Ramyam and Arvato – Raving Fans or Raving Mad?
Arvato just announced its acquisition of Bangalore-based Ramyam Innovation Lab, whose stated mantra is to make customers “raving fans” by enabling contact center staff to have valuable customer information at their fingertips.Read More
Trump Intel Story: A Stark Example Of A Predictive Security Management Dilemma
Predictive security management requires difficult decisions about treating incidents before they happen.Read More
2017: The year people are forced to learn new skills… or join the Lost Generation
We have to become students again to avoid the quicksand of legacy executives no longer worth employing.Read More
Making Industry 4.0 Real For Manufacturers
Industry 4.0 has become a buzzword in the manufacturing industry today. There is a reason for it. There has not been a full-scale change in the way we manufacture goods since the days of Henry Ford.Read More