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Year: 2016
President Trump is the death-knell for traditional offshore outsourcing… as we know it
The election of Mr Trump to the Oval just hammered in the final nail in the coffin for the legacy IT outsourcing marketRead More
How As-a-Service Coming of Age Changes the Dynamics in the Procurement BPO market
Procurement BPO has seen a more rapid move to “As-a-Service” —agile and on-demand—than other horizontal offerings. This blog explains why.Read More
Yes, the system is rigged… and the only way to unrig it is by reeducating ourselves
We need to unrig this system that has lost itself somewhere between a balance sheet, social media and bad news coverageRead More
IBM’s Watson is coming of age
IBM’s Watson has come a long way since winning a Jeopardy contest in 2011.Read More
Accenture, NTT, IBM, Cognizant and TCS making the early moves with Blockchain Services
HfS unveils the first ever view of service provider capability with Block ChainRead More
Will Anyone Still Be Buying Analytics Services in 2021?
Service providers that want to stay in this business and win analytics services business in 2021 need to be prepared for the changes in the services industry overall.Read More
How deal closure can increase when sourcing and sales teams work together
When collaboration between procurement and sales leads to increase in closed deals, compliance, and mutual respect.Read More
Has the services industry finally found renewed growth with emerging delivery models?
Have new delivery models started to improve results in Q3 2016?Read More
My HR Tech (and BPO!) Epiphany
The changing face of HRaaS according to HfSRead More
