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Year: 2012
A BIG thanks to all of you who took part in the exceptional HfS 50 Blueprint Sessions 2.0
A BIG thank you to all of you who took part in the exceptional HfS 50 Blueprint Sessions 2.0 this week in BostonRead More
Our businesses need to perform eons better than our politicians when it comes to CHANGE
Imagine running a business where you have no accountability for cost control, achieving your stated objectives and are completely paralyzed to change anything. And when you do try and change something, half the organization refuses to even contemplate change? Welcome to government.inc. The impossible organization.Read More
Who’s rising above the W-I-T-C-H hunt?
Have you been observing the fascinating scramble going on over in India for supremacy in the IT services space? By the time this year is out, it's highly likely that Cognizant will have leapfrogged both Infosys and Wipro to take the number two spot behind TCS. Let's take a look at the key market-makers to understand who is breaking out of the pack...Read More
Captain Cliff of the Sourcing Enterprise Part II… The Death of Outsourcing
And welcome back to our interview with KPMG's Captain Cliff who has proclaimed the Death of Outsourcing in a recent white paperRead More
Day Three at the HR Technology Conference in Chicago…
Contrary to Mr. Fersht’s implications that any analyst would desert his/her post before an event is concluded, this analyst was there at 8:00 AM for Mark Hurd’s (Oracle) presentation and remained there until 12:30 for one last discussion. So without further ado, here is the final installment...Read More
Day Two at the HR Technology Conference in Chicago…
And, for the first time ever, an analyst has managed to write a "second day" blog at an industry event. So, without further ado, here's HfS' Peter Ackerson with Day TwoRead More
Day One at the HR Technology Conference in Chicago…Who are these people and what are they doing here?
And now over to Chicago, where HfS roving analyst Peter Ackerson is trying to fathom what on earth is going on in the world of HR technologyRead More
Captain Cliff of the Sourcing Enterprise… Part I
allow us to introduce Cliff Justice, KPMG's very own kingpin of the extended enterprise, who's calmly building out one of the most impressive collections of experienced sourcing operators and thinkers in the global shared services and outsourcing industryRead More
Shock, horror! Some vendors have bought the right to ”edit” analysts’ research…
Ventana Research CEO, Mark Smith, convincingly blogs that some major vendors actually have contracts with some analyst firms that give them rights to review, edit and approve research written about them. Read More
The great outsourcing talent-chasm: 57% of service provider staff don’t understand their clients’ businesses
In terms of business understanding, initiative, innovation and culture, non-US staff are miles behind local staff. For example, only 43% of outsourcing customer feel their non-US staff understands their business, when compared to 88% of local staff. Yes, this gap will surely close as the industry matures, but I find this talent-chasm unacceptable in today's global marketplace.Read More
