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Year: 2011
Here is The BPO Resource Center: breaking new ground in research, learning and debate
Today, we have launched The BPO Resource Center that's geared to become THE one-stop shop for anyone seeking to learn more about Business Process Outsourcing - without having to pay thousands of dollars for the privilege. Read More
Eight top tips to prevent outsourcing providers committing harakiri in the sales process
Let's save you nice outsourcing providers the time, trouble and expense of getting advice on how not to sell yourself, and give you all the advice you need, right here, right now - and for absolutely nothingRead More
ADP jumps head-first into RPO with The RightThing acquisition, but will this be enough to take on the big players?
ADP has added another tool to its HR BPO toolbox with the acquisition of RPO provider The RightThing. The acquisition of the twenty-year old privately held firm is ADP’s first foray into the RPO market. Read More
Curious about Kurien? TK talks to HfS about his plans for Wipro
Wipro's CEO T. K. Kurien talks to HfS about his plans for WiproRead More
As Wipro drops out of the “offshore big three”, high-time to offload Infocrossing?
Several leading service providers have been taking a long hard look at themselves in recent months as they come to terms with a new breed of competitor, increasing demands - and pricing requirements - from clients. There include the likes of CSC, HP and, more recently, leading Indian HQed provider Wipro. HfS analyst Robert McNeill takes a further look at Wipro's current predicament and poses the question: Is it Time for Wipro to sell Infocrossing?Read More
A bunch of people talking, thinking, and writing about work but no one actually does real work
Isn't it refreshing when you read someone's unbridled rant and you just have to say out loud, "Thank god someone finally called it".Read More
HfS secures the services of Jim Slaby
We're delighted to unveil a very special talent to the sourcing industry - a respected veteran of the infrastructure security world and now seeking to ply his knowledge and experience to supporting global sourcing environments: Jim Slaby. Read More
Aird aired. Part II
Part II of our Charlie Aird interview, where we talk about the future of the sourcing industry, the Global Business Services framework he’s spearheading, and a little insight into how he views the changing environment for Big 4 consultants and boutique advisors.Read More
Reetika Joshi cranks up our BPO coverage
We're delighted to announce that Reetika Joshi has joined our full-time team to crank up our already cranky BPO and analytics coverageRead More
Aird aired. Part I
Part I of the HfS Research interview with Dr. Charles Aird, Global and US Practice Leader for PricewaterhouseCoopers Shared Services and Outsourcing AdvisoryRead More
