{"id":988,"date":"2015-10-14T10:03:00","date_gmt":"2015-10-14T10:03:00","guid":{"rendered":"http:\/\/localhost\/projects\/horsesforsources\/bpoi_101415\/"},"modified":"2015-10-14T10:03:00","modified_gmt":"2015-10-14T10:03:00","slug":"bpoi_101415","status":"publish","type":"post","link":"https:\/\/www.horsesforsources.com\/bpoi_101415\/","title":{"rendered":"Join us in NYC next week to give BPO a much-needed face lift"},"content":{"rendered":"<p>Let&#8217;s get together in New York next week to reminisce\u00a0about that wonderful \u00a0phenomenon that was BPO, which &#8211; of course &#8211; is now a thing of the past, with everyone digitizing and automating their business operations, while adding layers of\u00a0artificial\u00a0intelligence to help make groundbreaking business decisions. Who needs BPO anymore, right?<\/p>\n<p>In fact, us humans are probably not even <em>needed <\/em>at this conference, so why don&#8217;t we just meet at the bar instead and leave the discourse to our future employees:<\/p>\n<div id=\"attachment_18834\" class=\"wp-caption aligncenter\"><a href=\"http:\/\/oievents.com\/bpo-innovation-conference-2015\/\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-18834 size-full\" src=\"http:\/\/www.horsesforsources.com\/wp-content\/uploads\/2015\/10\/BPOi-NYC-Conference.png\" alt=\"BPOi NYC Conference\" width=\"475\" height=\"349\" \/><\/a><\/p>\n<p class=\"wp-caption-text\">Come to NYC next week and get your future BPO employees motivated&#8230;<\/p>\n<\/div>\n<p><span style=\"color: #ff6600; font-size: 14pt;\">But wait!\u00a0 It&#8217;s not over for us humans yet &#8211; honest!<\/span><\/p>\n<p>The problem with all this much-hyped digital tech and automation is that it&#8217;s completely<em> useless<\/em> without the right talent to operate it. Don&#8217;t tell the software firms, but better technology underpinnings actually empower humans to do their jobs better &#8211; and spend more time on higher value activities.<\/p>\n<p>&#8220;BPO&#8221; is now going through its biggest-ever facelift, with the advent of intelligent automation, analytics and digital, and\u00a0I am personally excited to get some quality time in the Apple next week, at the <a href=\"http:\/\/oievents.com\/bpo-innovation-conference-2015\/\" target=\"_blank\" rel=\"noopener\">2015 BPO Innovations Conference<\/a>, where we can cut through the hype and get to the real conversation, starting with my opening keynote address: \u00a0<a href=\"http:\/\/oievents.com\/agenda-bpoi2015\/\" target=\"_blank\" rel=\"noopener\">Welcome to the As-a-Service Economy<\/a>.<br \/>\nCome along and I will be hanging around all day to spend time with you all, with some of the HfS team, including Bram Weerts and Tom Reuner.\u00a0 We would love to spend time locking heads on where our industry is heading.<\/p>\n<p><span style=\"color: #ff6600; font-size: 14pt;\">So!<\/span><\/p>\n<ul>\n<li>Don\u2019t miss Keynote sessions from HfS Research, Xerox\u2019s Chief Innovation &amp; Chief Process Officers, and HBO executives<\/li>\n<li>Join leading buyer execs from Astra Zeneca, Bloomberg, HBO, McKesson, Pricewaterhouse Coopers, SunTrust Bank, Thomson Reuters<\/li>\n<li>Hear from industry expert thought leaders at Avasant, Capgemini, Tata Consultancy Services, Xerox, Loeb &amp; Loeb &amp; Neo Group<\/li>\n<\/ul>\n<p><a href=\"https:\/\/www.regonline.com\/Register\/Checkin.aspx?EventID=1759676\" target=\"_blank\" rel=\"noopener\">Register today<\/a>\u00a0to build your\u00a0rolodex during 5 designated networking sessions, including complimentary breakfast, lunch, and evening cocktail reception, where you will have the opportunity to win a test drive with a Tesla.<\/p>\n<p><a href=\"https:\/\/www.regonline.com\/Register\/Checkin.aspx?EventID=1759676\" target=\"_blank\" rel=\"noopener\">Registration<\/a><strong> is complimentary to buyers and practitioners. Influencers and Suppliers\u00a0can use code HFS15 when registering to receive a 15% discount.<\/strong><\/p>\n<p><strong>Conference Details<\/strong><br \/>\n<span class=\"aBn\" tabindex=\"0\" data-term=\"goog_1644103557\"><span class=\"aQJ\">October 22, 2015<\/span><\/span><br \/>\n<span class=\"aBn\" tabindex=\"0\" data-term=\"goog_1644103558\"><span class=\"aQJ\">8:00 am \u2013 6:30 pm<\/span><\/span><br \/>\nBohemian National Hall<br \/>\n321 East 73rd Street, NY, NY 10021<\/p>\n<p>The full conference agenda can be found at\u00a0<a href=\"http:\/\/hfsresearch.us11.list-manage.com\/track\/click?u=c6975a35ad21acec042a9e574&amp;id=0e43e3214f&amp;e=3ccce03acd\" target=\"_blank\" rel=\"noopener\">http:\/\/oievents.com\/bpo-<wbr \/>innovation-conference-2015\/.<\/a><\/p>\n<p><a href=\"https:\/\/www.regonline.com\/Register\/Checkin.aspx?EventID=1759676\" target=\"_blank\" rel=\"noopener\">Register today<\/a> and hope to see you there!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Let&#8217;s get together in New York next week to reminisce\u00a0about that wonderful \u00a0phenomenon that was BPO, which &#8211; of course&#8230;<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[48],"tags":[303],"organization":[],"ppma_author":[19],"class_list":["post-988","post","type-post","status-publish","format-standard","hentry","category-business-process-outsourcing-bpo","tag-enterprise-irregulars"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.1 - 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