{"id":909,"date":"2016-02-25T19:11:00","date_gmt":"2016-02-25T19:11:00","guid":{"rendered":"http:\/\/localhost\/projects\/horsesforsources\/first-west-coast-summit-buyers_022416\/"},"modified":"2016-02-25T19:11:00","modified_gmt":"2016-02-25T19:11:00","slug":"first-west-coast-summit-buyers_022416","status":"publish","type":"post","link":"https:\/\/www.horsesforsources.com\/first-west-coast-summit-buyers_022416\/","title":{"rendered":"There&#8217;s a whole generation with a new explanation&#8230; in San Francisco"},"content":{"rendered":"<p style=\"text-align: left;\"><span style=\"color: #000000; font-size: 18pt;\"><strong>Get ready! We&#8217;re Coming to San Francisco!<\/strong><\/span><\/p>\n<p><a href=\"http:\/\/www.hfsevents.com\/san-francisco-2016\/\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-19521\" src=\"http:\/\/www.horsesforsources.com\/wp-content\/uploads\/2016\/02\/sf-email-header.jpg\" alt=\"sf-email-header\" width=\"578\" height=\"245\" \/><\/a>You may have heard we <a href=\"http:\/\/www.hfsresearch.com\/press\/announcing-first-ever-west-coast-hfs-working-summit-buyers\" target=\"_blank\" rel=\"noopener\">just announced<\/a> our first-ever Working Summit for Buyers in San Francisco at the\u00a0St. Regis Hotel May 26th &#8211;\u00a027th. The summit&#8217;s theme\u2014<a href=\"http:\/\/www.hfsevents.com\/san-francisco-2016\/\">Vision 2020 for Intelligent Operations<\/a>\u2014brings together the IT and business process services industry&#8217;s brightest minds and stakeholders. Seats are limited and available at no cost to well-qualified senior buyers. So, if you are interested, pencil us in your calendar and <a href=\"http:\/\/www.hfsevents.com\/san-francisco-2016\/#apply\">apply for a seat now<\/a>.<\/p>\n<p><strong><span style=\"font-size: 14pt;\">Unvarnished Discussion Sessions<\/span><\/strong><\/p>\n<ul>\n<li>The State of the As-a-Service Economy and Intelligent Operations: Is It Here?<\/li>\n<li>Evolution or Revolution: What does the Future really Look Like?<\/li>\n<li>The Current State of Intelligent Automation \u2013 what\u2019s working and what\u2019s not for buyers<\/li>\n<li>Service Automation: Robots and the Future of Work<\/li>\n<li>The Digitization of the Finance Function<\/li>\n<li>Co-inventing for the As-a-Service Economy<\/li>\n<li>Hiring for As-a-Service Skills and the Role HR must play in the As-a-Service Economy<\/li>\n<li>The evolution of Omni-Channel for CRM: What is it really, and does is exist?<\/li>\n<li>Analytics and Big Data in the As-a-Service Economy\u2026 what\u2019s really coming next?<\/li>\n<li>Getting ahead of Trust and Security in the As-a-Service Economy<\/li>\n<li>The C-Suite Advisor \u2013 Buyer Face\/Off<\/li>\n<li>The C-Suite Service Provider Shootout<\/li>\n<\/ul>\n<p><a href=\"http:\/\/www.hfsevents.com\/san-francisco-2016\/#apply\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-19529 size-full\" src=\"http:\/\/www.horsesforsources.com\/wp-content\/uploads\/2016\/02\/Apply-Now-Button-Email.png\" alt=\"Apply-Now-Button-Email\" width=\"300\" height=\"54\" \/><\/a><\/p>\n<p><strong><span style=\"font-size: 14pt;\">Featured Discussion Leaders<\/span><\/strong><\/p>\n<ul>\n<li>Mary Lacity, Curators\u2019 Professor, University of Missouri<\/li>\n<li>Lee Coulter, CEO Shared Services, Ascension Health<\/li>\n<li>Allison Sagraves, Chief Data Officer, M&amp;T Bank<\/li>\n<li>Phil Fersht, CEO HfS Research<\/li>\n<li>Carol Britton, CPO, Bank of New York Mellon<\/li>\n<li>Charlie Aird, Global Leader, PwC Shared Services and Outsourcing advisory<\/li>\n<li>Chip Wagner, CEO Alsbridge<\/li>\n<li>Dave Brown, Global Lead, Shared Service &amp; Outsourcing Advisory at KPMG<\/li>\n<li>Dennis Howlett, Co-Founder, Diginomica<\/li>\n<li>Dilip Vellodi, Chairman and CEO, Sutherland Global Services<\/li>\n<li>Jay Desai, Senior Director, Enterprise Outsourcing,\u00a0AbbVie<\/li>\n<li>Gajen Kandiah, Executive Vice President and General Manager Cognizant Digital Works and Business Process Services<\/li>\n<li>Harry Wallaesa, CEO, The W Group<\/li>\n<li>Jesus Mantas, Head of Global Business Services, IBM<\/li>\n<li>Joe Frampus, Partner, Avasant<\/li>\n<li>Kevin McDonald, VP of BPO Governance, The E.W. Scripps Company<\/li>\n<li>Leslie Willcocks, Professor, Workforce and Globalization, London School of Economics<\/li>\n<li>Mark Voytek, Partner, Ernst and Young<\/li>\n<li>Michael Corcoran, Head of Strategy, Accenture Operations<\/li>\n<li>Pradip Khemani, Head of Global Business Services, Blue Shield of California<\/li>\n<li>Scott Furlong, Partner, ISG<\/li>\n<li>Shantanu Ghosh, SVP &amp; Global Head \u2013 CFO &amp; Transformation Services, Genpact<\/li>\n<li>Srinidhi Rao, Head \u2013 Service Management and Process Excellence, Juniper Networks<\/li>\n<li>Tony Filippone, Senior Vice President, Outsourcing Management, AXIS Capital<\/li>\n<li>Robin Rasmussen, Partner, HR SSOA KPMG<\/li>\n<li>Vishal Sikka, CEO Infosys<\/li>\n<li>Wesley Bryan, Co-Founder, OneSource Virtual<\/li>\n<\/ul>\n<p><strong><span style=\"font-size: 14pt;\"><a href=\"http:\/\/www.hfsevents.com\/san-francisco-2016\/#apply\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-19529\" src=\"http:\/\/www.horsesforsources.com\/wp-content\/uploads\/2016\/02\/Apply-Now-Button-Email.png\" alt=\"Apply-Now-Button-Email\" width=\"300\" height=\"54\" \/><\/a>HfS Analysts<\/span><\/strong><\/p>\n<p>As usual, we&#8217;ll have a full contingent of HfS analysts on site to present the latest data and stimulate discussions. In San Francisco, we&#8217;ll have\u00a0Phil Fersht, Charles Sutherland,\u00a0Barbra McGann,\u00a0Fred McClimans,\u00a0Melissa O\u2019Brien and\u00a0Reetika Joshi.<\/p>\n<p><a href=\"http:\/\/www.hfsevents.com\/san-francisco-2016\/#apply\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-19529\" src=\"http:\/\/www.horsesforsources.com\/wp-content\/uploads\/2016\/02\/Apply-Now-Button-Email.png\" alt=\"Apply-Now-Button-Email\" width=\"300\" height=\"54\" \/><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Get ready! We&#8217;re Coming to San Francisco! You may have heard we just announced our first-ever Working Summit for Buyers&#8230;<\/p>\n","protected":false},"author":3,"featured_media":910,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[48,50,51,52,54,55,56,57,78,840,79,80,81,838,86,87,836,90,91,92,93,95,830,97,98],"tags":[726],"organization":[],"ppma_author":[19],"class_list":["post-909","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business-process-outsourcing-bpo","category-captives-and-shared-services-strategies","category-cloud-computing","category-cognitive-computing","category-contact-center-and-omni-channel","category-crm-and-marketing","category-design-thinking","category-digital-transformation","category-hfsresearch-com-homepage","category-horses-for-sources-company-news","category-hr-outsourcing","category-hr-strategy","category-it-outsourcing-it-services","category-kpo-analytics","category-outsourcing-advisors","category-outsourcing-events","category-procurement-engineering-supply-chain-outsourcing","category-robotic-process-automation","category-saas","category-security-and-risk","category-social-networking","category-sourcing-locations","category-sourcing-change","category-talent-in-sourcing","category-the-as-a-service-economy","tag-st-regis-hotel"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>There&#039;s a whole generation with a new explanation... in San Francisco - Horses for Sources | No Boundaries<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.horsesforsources.com\/first-west-coast-summit-buyers_022416\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"There&#039;s a whole generation with a new explanation... in San Francisco - Horses for Sources | No Boundaries\" \/>\n<meta property=\"og:description\" content=\"Get ready! We&#8217;re Coming to San Francisco! You may have heard we just announced our first-ever Working Summit for Buyers...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.horsesforsources.com\/first-west-coast-summit-buyers_022416\/\" \/>\n<meta property=\"og:site_name\" content=\"Horses for Sources | No Boundaries\" \/>\n<meta property=\"article:published_time\" content=\"2016-02-25T19:11:00+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.horsesforsources.com\/wp-content\/uploads\/2021\/12\/57533a5e3ee53037195863.png\" \/>\n\t<meta property=\"og:image:width\" content=\"300\" \/>\n\t<meta property=\"og:image:height\" content=\"300\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Phil Fersht\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@pfersht\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Phil Fersht\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.horsesforsources.com\/first-west-coast-summit-buyers_022416\/\",\"url\":\"https:\/\/www.horsesforsources.com\/first-west-coast-summit-buyers_022416\/\",\"name\":\"There's a whole generation with a new explanation... in San Francisco - Horses for Sources | No Boundaries\",\"isPartOf\":{\"@id\":\"https:\/\/www.horsesforsources.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.horsesforsources.com\/first-west-coast-summit-buyers_022416\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.horsesforsources.com\/first-west-coast-summit-buyers_022416\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.horsesforsources.com\/wp-content\/uploads\/2021\/12\/57533a5e3ee53037195863.png\",\"datePublished\":\"2016-02-25T19:11:00+00:00\",\"author\":{\"@id\":\"https:\/\/www.horsesforsources.com\/#\/schema\/person\/c4f084ff7ad43632f537b3b30918e69f\"},\"breadcrumb\":{\"@id\":\"https:\/\/www.horsesforsources.com\/first-west-coast-summit-buyers_022416\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.horsesforsources.com\/first-west-coast-summit-buyers_022416\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.horsesforsources.com\/first-west-coast-summit-buyers_022416\/#primaryimage\",\"url\":\"https:\/\/www.horsesforsources.com\/wp-content\/uploads\/2021\/12\/57533a5e3ee53037195863.png\",\"contentUrl\":\"https:\/\/www.horsesforsources.com\/wp-content\/uploads\/2021\/12\/57533a5e3ee53037195863.png\",\"width\":300,\"height\":300},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.horsesforsources.com\/first-west-coast-summit-buyers_022416\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.horsesforsources.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"There&#8217;s a whole generation with a new explanation&#8230; in San Francisco\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.horsesforsources.com\/#website\",\"url\":\"https:\/\/www.horsesforsources.com\/\",\"name\":\"Horses for Sources | No Boundaries\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.horsesforsources.com\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.horsesforsources.com\/#\/schema\/person\/c4f084ff7ad43632f537b3b30918e69f\",\"name\":\"Phil Fersht\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.horsesforsources.com\/#\/schema\/person\/image\/86ee0c0ac2d033eed87f327162eb27f7\",\"url\":\"https:\/\/www.horsesforsources.com\/wp-content\/uploads\/2020\/11\/phill-150x150.png\",\"contentUrl\":\"https:\/\/www.horsesforsources.com\/wp-content\/uploads\/2020\/11\/phill-150x150.png\",\"caption\":\"Phil Fersht\"},\"description\":\"Phil Fersht is\u00a0a world-renowned analyst, writer and visionary in\u00a0emerging technologies, automation, digital business models, and the alignment of\u00a0enterprise operations to\u00a0drive customer impact and competitive advantage\",\"sameAs\":[\"http:\/\/hfsresearch.com\/team\/phil-fersht\",\"https:\/\/www.linkedin.com\/in\/pfersht\/\",\"https:\/\/x.com\/pfersht\"],\"url\":\"https:\/\/www.horsesforsources.com\/author\/phil-fherst\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"There's a whole generation with a new explanation... in San Francisco - Horses for Sources | No Boundaries","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.horsesforsources.com\/first-west-coast-summit-buyers_022416\/","og_locale":"en_US","og_type":"article","og_title":"There's a whole generation with a new explanation... in San Francisco - Horses for Sources | No Boundaries","og_description":"Get ready! We&#8217;re Coming to San Francisco! You may have heard we just announced our first-ever Working Summit for Buyers...","og_url":"https:\/\/www.horsesforsources.com\/first-west-coast-summit-buyers_022416\/","og_site_name":"Horses for Sources | No Boundaries","article_published_time":"2016-02-25T19:11:00+00:00","og_image":[{"width":300,"height":300,"url":"https:\/\/www.horsesforsources.com\/wp-content\/uploads\/2021\/12\/57533a5e3ee53037195863.png","type":"image\/png"}],"author":"Phil Fersht","twitter_card":"summary_large_image","twitter_creator":"@pfersht","twitter_misc":{"Written by":"Phil Fersht","Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.horsesforsources.com\/first-west-coast-summit-buyers_022416\/","url":"https:\/\/www.horsesforsources.com\/first-west-coast-summit-buyers_022416\/","name":"There's a whole generation with a new explanation... in San Francisco - Horses for Sources | No Boundaries","isPartOf":{"@id":"https:\/\/www.horsesforsources.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.horsesforsources.com\/first-west-coast-summit-buyers_022416\/#primaryimage"},"image":{"@id":"https:\/\/www.horsesforsources.com\/first-west-coast-summit-buyers_022416\/#primaryimage"},"thumbnailUrl":"https:\/\/www.horsesforsources.com\/wp-content\/uploads\/2021\/12\/57533a5e3ee53037195863.png","datePublished":"2016-02-25T19:11:00+00:00","author":{"@id":"https:\/\/www.horsesforsources.com\/#\/schema\/person\/c4f084ff7ad43632f537b3b30918e69f"},"breadcrumb":{"@id":"https:\/\/www.horsesforsources.com\/first-west-coast-summit-buyers_022416\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.horsesforsources.com\/first-west-coast-summit-buyers_022416\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.horsesforsources.com\/first-west-coast-summit-buyers_022416\/#primaryimage","url":"https:\/\/www.horsesforsources.com\/wp-content\/uploads\/2021\/12\/57533a5e3ee53037195863.png","contentUrl":"https:\/\/www.horsesforsources.com\/wp-content\/uploads\/2021\/12\/57533a5e3ee53037195863.png","width":300,"height":300},{"@type":"BreadcrumbList","@id":"https:\/\/www.horsesforsources.com\/first-west-coast-summit-buyers_022416\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.horsesforsources.com\/"},{"@type":"ListItem","position":2,"name":"There&#8217;s a whole generation with a new explanation&#8230; in San Francisco"}]},{"@type":"WebSite","@id":"https:\/\/www.horsesforsources.com\/#website","url":"https:\/\/www.horsesforsources.com\/","name":"Horses for Sources | No Boundaries","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.horsesforsources.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/www.horsesforsources.com\/#\/schema\/person\/c4f084ff7ad43632f537b3b30918e69f","name":"Phil Fersht","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.horsesforsources.com\/#\/schema\/person\/image\/86ee0c0ac2d033eed87f327162eb27f7","url":"https:\/\/www.horsesforsources.com\/wp-content\/uploads\/2020\/11\/phill-150x150.png","contentUrl":"https:\/\/www.horsesforsources.com\/wp-content\/uploads\/2020\/11\/phill-150x150.png","caption":"Phil Fersht"},"description":"Phil Fersht is\u00a0a world-renowned analyst, writer and visionary in\u00a0emerging technologies, automation, digital business models, and the alignment of\u00a0enterprise operations to\u00a0drive customer impact and competitive advantage","sameAs":["http:\/\/hfsresearch.com\/team\/phil-fersht","https:\/\/www.linkedin.com\/in\/pfersht\/","https:\/\/x.com\/pfersht"],"url":"https:\/\/www.horsesforsources.com\/author\/phil-fherst\/"}]}},"authors":[{"term_id":19,"user_id":3,"is_guest":0,"slug":"phil-fherst","display_name":"Phil Fersht","avatar_url":{"url":"https:\/\/www.horsesforsources.com\/wp-content\/uploads\/2024\/02\/Phil-Fersht-HFS-Updated.jpg","url2x":"https:\/\/www.horsesforsources.com\/wp-content\/uploads\/2024\/02\/Phil-Fersht-HFS-Updated.jpg"},"job_title":"","first_name":"Phil","last_name":"Fersht","user_url":"http:\/\/hfsresearch.com\/team\/phil-fersht","description":"Phil Fersht is\u00a0a world-renowned analyst, writer and visionary in\u00a0emerging technologies, automation, digital business models, and the alignment of\u00a0enterprise operations to\u00a0drive customer impact and competitive advantage"}],"_links":{"self":[{"href":"https:\/\/www.horsesforsources.com\/wp-json\/wp\/v2\/posts\/909","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.horsesforsources.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.horsesforsources.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.horsesforsources.com\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.horsesforsources.com\/wp-json\/wp\/v2\/comments?post=909"}],"version-history":[{"count":0,"href":"https:\/\/www.horsesforsources.com\/wp-json\/wp\/v2\/posts\/909\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.horsesforsources.com\/wp-json\/wp\/v2\/media\/910"}],"wp:attachment":[{"href":"https:\/\/www.horsesforsources.com\/wp-json\/wp\/v2\/media?parent=909"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.horsesforsources.com\/wp-json\/wp\/v2\/categories?post=909"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.horsesforsources.com\/wp-json\/wp\/v2\/tags?post=909"},{"taxonomy":"organization","embeddable":true,"href":"https:\/\/www.horsesforsources.com\/wp-json\/wp\/v2\/organization?post=909"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/www.horsesforsources.com\/wp-json\/wp\/v2\/ppma_author?post=909"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}