{"id":6005,"date":"2024-12-18T22:11:01","date_gmt":"2024-12-18T22:11:01","guid":{"rendered":"https:\/\/www.horsesforsources.com\/?p=6005"},"modified":"2024-12-18T22:11:01","modified_gmt":"2024-12-18T22:11:01","slug":"will-agentforce-2-0-replace-traditional-jobs-and-outsourcing_121824","status":"publish","type":"post","link":"https:\/\/www.horsesforsources.com\/will-agentforce-2-0-replace-traditional-jobs-and-outsourcing_121824\/","title":{"rendered":"From Physical to Digital Labor: Will Salesforce\u2019s AgentForce 2.0 replace traditional jobs and outsourcing?"},"content":{"rendered":"
Salesforce\u2019s AgentForce 2.0 signals a new era of digital labor, redefining how enterprises manage productivity, outsourcing, and internal workforce models. By integrating AI-driven Digital Workforce Equivalents (DWEs) into its platform, Salesforce positions itself as a cornerstone of the agentic AI revolution, challenging traditional IT and outsourcing paradigms. We believe this release signals a clear path toward the services industry\u2019s shift toward Services-as-Software:<\/p>\n
<\/a>Click to Enlarge<\/a><\/em><\/p>\n The AgentForce 2.0 release promises:<\/strong><\/p>\n <\/p>\n The AgentForce 2.0 release challenges existing norms in the technology sector, creating ripple effects across software vendors, service providers, and IT ecosystems.<\/p>\n As Salesforce brings AI-driven digital workers to market, enterprises must evaluate their workforce models and outsourcing strategies. Leaders should assess how DWEs can augment their operations, drive productivity, and reduce costs\u2014or risk being left behind in the digital labor force revolution. Furthermore, AgentForce 2.0 is not just about scaling digital labor; it\u2019s about reshaping the technology landscape. Salesforce is positioning itself as the backbone of the AI-driven enterprise, combining ease of use, deep integration, and scalability to drive adoption \u2013 a landscape long held by hyperscalers and ERP providers. Regardless of where you sit in the ecosystem, the enterprises and the entire services industry has been served notice: service as software is coming faster than most predict. \u00a0. AgentForce 2.0 is a blueprint for the future of services as software \u2014and Salesforce is leading the charge.<\/p>\n","protected":false},"excerpt":{"rendered":" Salesforce\u2019s AgentForce 2.0 signals a new era of digital labor, redefining how enterprises manage productivity, outsourcing, and internal workforce models….<\/p>\n","protected":false},"author":33,"featured_media":6006,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1293,867,959,48,49,1278,953,932,81,833],"tags":[1365,1277,145,151,1367,193,1324,422,459,604,619,672,673,1366,780],"organization":[],"ppma_author":[1229,19],"class_list":["post-6005","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-agentic-ai","category-artificial-intelligence","category-automation","category-business-process-outsourcing-bpo","category-buyers-sourcing-best-practices","category-cloud","category-customer-experience","category-employee-experience","category-it-outsourcing-it-services","category-oneoffice","tag-agentforce","tag-agentic-ai","tag-as-a-service","tag-automation","tag-benioff","tag-business-process-outsourcing","tag-fersht","tag-iaas-and-bpaas","tag-it-services","tag-paas","tag-phil-fersht","tag-saas","tag-salesforce","tag-services-as-software","tag-tony-filippone"],"yoast_head":"\nDigital Workers at Scale: What\u2019s New in AgentForce 2.0?<\/strong><\/span><\/h3>\n
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Outsourcing in Crisis: DWEs Reshape Enterprise Labor Models<\/strong><\/span><\/h3>\n
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Salesforce Challenges Tech Giants with Integrated AI Workforce<\/strong><\/span><\/h3>\n
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Why AgentForce 2.0 Still Faces Major Hurdles<\/strong><\/span><\/h3>\n
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The Bottom Line: Agentforce is Accelerating the Future of Services-as-Software<\/strong><\/span><\/h2>\n