Sustainability Practice Leader Josh Matthews (click for bio)<\/figcaption><\/figure>\nJosh Matthews, Practice Leader, HFS\u00a0Research:\u00a0<\/strong>Sustainability has to include all environmental, social, and governance (ESG) elements. Companies, governments, industries, and entire ecosystems need to build and align roadmaps under the global sustainability context: that means reducing emissions to zero (or at worst) net-zero by 2050 (or ideally as soon as possible) and addressing all the other ESG factors underpinning the 17 UN Sustainable Development Goals (SDGs). These roadmaps have to start at the systems level and break down to day-to-day operations in organizations. The most ambitious and influential organizations in their ecosystems will be the ones to drive collaboration and alignment to this context. I guess we\u2019ll talk about them later on\u2026<\/p>\nBut the fact we have goals for sustainability is a massive advantage. Yes, the goals that make up the global context need refinement and detail the transition planning underpinning them (the SDGs are based on this in some detail), but contrast this to the last 10 to 15 years where we all saw organizations chase the vague specter of digital transformation without an endpoint in sight.<\/p>\n
Our systems are not good enough to address sustainability. But too many of the most influential firms use this as an excuse for not moving first and bringing their ecosystems with them. There is a glaring opportunity in all industries and ecosystems for organizations and coalitions to set the standard by reinventing business models and loudly disclosing their transition plans. These leaders must show their ecosystems\u2014including competitors and regulators\u2014that addressing the entire global sustainability context is not only competitive but also by far the best environmental, social, and financial option now and in the coming decades. This applies in spades to sustainability consulting, technology, and services firms.<\/p>\n
Phil: <\/strong>What has stood out to you most with the service providers, both in terms of where they are delivering value and facing challenges?<\/span><\/p>\nJosh:\u00a0<\/strong>Growth is soaring across sustainability services revenues, headcounts, and clients\u2014we expect approximately 240%, 190%, and 210% growth, respectively, over the next two years. Together, the 18 leading firms in this study account for more than $13 billion, 68,000 employees, and 22,000 clients dedicated to sustainability services. Seventy-five percent (75%) of their clients are located in North America or Europe. Clients are more impressed with execution capabilities versus innovation. Case studies and references proving technical and domain expertise are more vital in winning business for sustainability than in most areas. Maturity is high across the value chain, with net-zero roadmapping, platforms, and ESG reporting as standouts.<\/p>\nMore than 80% of organizations don\u2019t have the plans they need to address sustainability internally, let alone influence systems. Employees want to work for firms that act on sustainability and have it embedded throughout the organization. There\u2019s a talent shortage for deep sustainability expertise. The energy, utilities, manufacturing, financial services, and consumer goods industries show the most demand for sustainability services. Given their impacts on sustainability beyond their industry walls, they are critical in addressing the global context. Analytics is the most widely used digital technology for sustainability efforts, followed by cloud and automation. Demand is increasing across the sustainability services value chain from consulting to technology and managed services; supply chain and procurement strategy, net-zero roadmapping, platforms, and ESG reporting stand out. The roadmapping approach must also be applied to social sustainability.<\/p>\n
Phil:\u00a0<\/strong>And who impressed you out of the Top 5 we selected? What sets them apart from the rest, Josh?<\/span><\/p>\nJosh:\u00a0<\/strong>ERM, EY, IBM, Accenture, and Capgemini make up our top 5 overall. The firms that lead the leaders in this study are set to make the most significant impact across the global sustainability context. However, it is not just a token nicety to say we have been beyond impressed with all 18 firms profiled. Most have developed scaled revenues and headcounts, growing at pace with the market. They have broad capabilities across the value chain and beyond. They have large clients and case study pools with examples of deep strategic engagements with the most influential firms poised to change their systems. Their strategies are clear, ambitious, and aligned with the global context. They use a broad range of technologies and IP and have impressive R&D initiatives. Their ecosystems are powerful across partnerships, acquisitions, co-innovation, and global networks. Customer references speak highly.<\/p>\nBut specifically on the top 5:<\/p>\n
\nERM\u2019s 50+ years of sustainability experience and engagements have set the standards others follow\u2014including writing the TCFD scenario analysis playbook and JP Morgan\u2019s critical Climate Compass methodology to, in their words, \u201creplumb the financial system\u201d. Lord knows we need it. Its \u201cBoots to Boardroom\u201d approach to operationalize full sustainability from strategy through to physical implementation is what many of the other 18 providers are aspiring to.<\/li>\n EY is setting the strategic direction for sustainability at the C-suite and United Nations levels\u2014including around COP27 this November in Egypt. It has a scaled global practice of 25+ years and a powerful ecosystem stemming from its historic strategy and auditing base.<\/li>\n IBM\u2019s ambition for just what is achievable as a provider in the center of so many systems stands out. It\u2019s partnership ecosystem is powerful and has potential beyond most; combined with its longstanding technology and innovation really has brought IBM to the global sustainability forefront.<\/li>\n Accenture has established its sustainability services scale, and its practice is on a steep trajectory from an early-mover position. It also has outspoken ambition throughout global networks. Its ecosystem of partnerships, acquisitions, co-innovation, and these global networks leads the pack.<\/li>\n Capgemini has a breadth of capability few can match, from business models to physical engineering. Its global leadership spans ecosystems and also international governments. Sustainability is a top-line company priority. Expect Capgemini to challenge for the number one spot in years to come.<\/li>\n<\/ul>\nPhil:\u00a0<\/strong>What do you expect to see in this space over the next two years? How are the enterprise needs \/concerns shifting and what do service providers need to do to stay ahead of the game?<\/span><\/p>\nJosh:\u00a0<\/strong>The glaring opportunity in sustainability applies to everyone: organizations, policymakers, and the consulting, technology, and services sector. We need them all to meticulously detail how they can and will address the entire global sustainability context on the three key fronts. First is addressing internal sustainability by reducing emissions to zero and tackling all other ESG factors underpinning the SDGs. The second is helping clients address their sustainability by positioning products and services under the global sustainability context. Third, organizations and coalitions with the greatest influence over their ecosystems must move first, prove the commercial models work, and publicly disclose their transition plans. This influence must also drive adaptation-\u2013given the desperate state of climate and ecological breakdown currently being experienced. It is set to get worse. The final element is a call to all at the forefront to be unashamedly ambitious and transparent. Too many are playing not to lose in sustainability. Leaders can help everyone win.<\/p>\nPhil:\u00a0<\/strong>Finally, Josh, what can we all do as individuals to learn more and make a difference \u2013 even baby steps?<\/span><\/p>\nJosh: <\/strong>I think this glaring opportunity applies to individuals too. Think about what impact you can have from whatever position you find yourself in\u2014whether that\u2019s daily life or your job. Think about how decisions and work fit under the global sustainability context. (But also, don\u2019t beat yourself up for, say, taking a flight to see a relative or ordering a meal that\u2019s flown from afar\u2026 while we can, of course, all play our part\u2026 the scale of the systems change we need means that the weight falls on the most powerful).<\/p>\nIf your job, say, is a barrier to the impact you want to make, there\u2019s a phenomenal number of opportunities out there. As I said, companies are not only hiring sustainability talent like there\u2019s no tomorrow\u2026 a fitting phrase for sustainability and climate change\u2026 but are looking to embed sustainability and broader purpose into everything they do\u2026 at least the leaders are.<\/p>\n
In terms of learning more, I\u2019d suggest How to avoid climate disaster and Net positive as two books that frame the global context and solutions we need well. Also, a shameless plug for our coverage at HFS, both over the past years, the new Top 10, and the upcoming works, talks, and events that will include a refresh of the sustainability services ecosystem map and more market analysis.<\/p>\n
Phil:\u00a0<\/strong>Thanks for your dedication and passion for this critical topic, Josh.<\/span><\/p>\nHFS\u00a0premium subscribers can click here<\/a><\/span> to download our new Top 10 Report:\u00a0Sustainability Services, 2022<\/span><\/em><\/p>\n","protected":false},"excerpt":{"rendered":"I sat down with Joel Martin, Research Leader for Cloud, SaaS, and applications at HFS, to learn about his experiences…<\/p>\n","protected":false},"author":3,"featured_media":5189,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[937,48,49,969,930,932,869],"tags":[970,459,743,781],"organization":[],"ppma_author":[19,32],"class_list":["post-5187","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business-data-services","category-business-process-outsourcing-bpo","category-buyers-sourcing-best-practices","category-consulting","category-economics-and-geopolitics","category-employee-experience","category-sustainability","tag-consulting","tag-it-services","tag-sustainability","tag-top-10"],"yoast_head":"\n
ERM, EY, IBM, Accenture, and Capgemini tip-top the HFS Sustainability Top 10 - Horses for Sources | No Boundaries<\/title>\n \n \n \n \n \n \n \n \n \n \n \n\t \n\t \n\t \n \n \n \n \n\t \n\t \n\t \n