{"id":4593,"date":"2008-05-18T11:11:00","date_gmt":"2008-05-18T11:11:00","guid":{"rendered":"http:\/\/localhost\/projects\/horsesforsources\/knowledge-process-outsourcing-kpo\/"},"modified":"2008-05-18T11:11:00","modified_gmt":"2008-05-18T11:11:00","slug":"knowledge-process-outsourcing-kpo","status":"publish","type":"post","link":"https:\/\/www.horsesforsources.com\/knowledge-process-outsourcing-kpo\/","title":{"rendered":"Knowledge Process Outsourcing (KPO)"},"content":{"rendered":"<p><img decoding=\"async\" title=\"Faceoff\" alt=\"Faceoff\" src=\"http:\/\/fersht.typepad.com\/photos\/uncategorized\/2008\/05\/18\/faceoff.jpg\" border=\"0\" style=\"FLOAT: right; MARGIN: 0px 0px 5px 5px\" \/>I am in the throes of writing a series of research articles in this area and welcome any contributions from people in the <em>Knowledge Process Outsourcing<\/em> (KPO) industry.&nbsp; If you are a user of KPO services, or an outsourcing vendor providing them, I would like to <a href=\"mailto:pfersht@gmail.com\">hear<\/a> from you.<\/p>\n<p>As companies tackle how to leverage third-party services for activities that require a certain level of customization, we are seeing new and established outsourcing service providers branching into KPO services in areas such as financial, legal, marketing, sales and accounting services.&nbsp; While BPO typifies services that are relatively standardized, KPO represents those that require tailoring to the needs of the customer.&nbsp; The benefits go beyond simple cost-savings and provide resources and skills that many firms simply do not have, or do not wish to employ inhouse full-time.&nbsp; For example, most enterprises today cannot afford a full-time inhouse attorney, so use third-party legal services as and when they need them.&nbsp; But why go to a top-end law firm when you can now get many legal services provided from offshore outsourcers, such as <a href=\"http:\/\/www.infosys.com\/BPO-services\/offerings\/legal-process-outsourcing.asp\">Infosys<\/a>?<\/p>\n","protected":false},"excerpt":{"rendered":"<p>I am in the throes of writing a series of research articles in this area and welcome any contributions from&#8230;<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[48,838],"tags":[],"organization":[],"ppma_author":[19],"class_list":["post-4593","post","type-post","status-publish","format-standard","hentry","category-business-process-outsourcing-bpo","category-kpo-analytics"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.4 - 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